Retail Operations Specialist at Audemars Piguet

Seoul, , South Korea -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail Routines, Operational Checks, Policy Compliance, IT Digital Tools Support, Onboarding, Training, Uniform Distribution, Hospitality Curation, Event Logistics, Procurement Management, Invoice Processing, Supplier Coordination, Client Service, Luxury Retail Business, Communication Skills, Salesforce

Industry

Retail Luxury Goods and Jewelry

Description

Company Description Audemars Piguet is on a mission to become the most respected brand in fine watchmaking. Our behavior is guided by a free-spirited, uncompromising, and forward-thinking approach, and we believe in forging our own path perpetually. As a family-owned manufacturer of haute Horlogerie located in Le Brassus, we are committed to fostering human talents and working together to create the extraordinary. The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business. If this journey inspires you, come chart your own path within our family and let’s continue creating the extraordinary. Together, let's write the next chapter of your career! Job Description BOUTIQUE DAILY OPERATIONS & CONTROL Ensure the implementation of retail routines, retail operational checks across AP House and boutiques, ensuring compliance with retail policies, procedures and Retail Ops guidelines Act as primary point of contact for boutiques regarding daily operational inquiries and maintenance requests, and commercial facility-related matters Provide first-level support to boutique teams on IT digital tools (Ivalua, Sales Force, M3, etc.) Support the onboarding and training of boutique staff in procedures & retail systems Coordinate uniform distribution for new joiners with vendors and monitor boutique staff’s wardrobe and grooming standards Support follow-up and implementation of HQ projects (e.g. New Openings, Pop-up, etc.) HOSPITALITY Coordinate with hospitality partners and vendors to curate AP welcome experiences, including gifts and hospitality materials for clients Support the preparation of materials and logistics for internal events and meetings Assist in hospitality training initiatives under the supervision of Retail Ops team and collaborate with stakeholders to develop relevant training programs (e.g. F&B, dining etiquette, luxury lifestyle, etc.) Assist in organizing client events including welcoming and hosting local and international VIP clients (e.g. travel arrangements, hosting, HQ visits) OTHERS Manage procurement requests (PR, PO, GR), invoices and expenses claim via Ivalua Coordinate with external agencies and support supplier creation and follow-up for retail-related The above is subject to change based on candidate profile and performance as deemed necessary by the Management. Qualifications Preferably, bachelor’s degree in business administration or luxury service-related field At least 3-5 years in retail business & luxury industry preferably in retail related environment Knowledge of luxury retail business & client service Deep knowledge of retail operation systems such as Y2, Salesforce etc. Positive, efficient and proactive communication skills (oral and written) Proficient communication skills in written/verbal English Additional Information Location: Gangnam-gu, Seoul Contract Type: Permanent with 3-month probation Contract Starting Date: May 2026 Interview Process: 2 steps Interview including Final interview Audemars Piguet offers a competitive and comprehensive compensation and benefits package above market practices. Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. Contract Type: Permanent

Responsibilities

The specialist ensures the implementation of daily retail routines and operational checks across boutiques, acting as the primary contact for operational inquiries and maintenance requests. They also coordinate hospitality efforts, manage client experiences, and support internal event logistics.