Retail Pharmacy Support Assist at Orlando Health

Orlando, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Feb, 26

Salary

0.0

Posted On

06 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, Inventory Management, Clerical Duties, Communication, Medication Delivery, Prescription Management, Sales, Team Collaboration, Problem Solving, Phone Etiquette, Organizational Skills, Attention to Detail, Basic English, Time Management, Workflow Understanding

Industry

Hospitals and Health Care

Description

Position Summary Retail Pharmacy Support Assistant – PRN Location: Scripts Pharmacy, Orlando Health – Orlando, FL Schedule: PRN (as needed) About Scripts Pharmacy: Orlando Health is committed to meeting your prescription needs through our convenient and expert Scripts Pharmacy services. We operate multiple retail pharmacies across our hospitals and medical facilities throughout Central Florida. Position Overview: The Retail Pharmacy Support Assistant is responsible for performing a variety of clerical, customer service, and cashier-related duties within our outpatient pharmacy setting. This role supports daily operations and ensures a positive experience for patients and customers. Responsibilities Essential Functions • Performs cash handling and is responsible for daily opening and closing clerical procedures • Delivers medications to pharmacy locker systems and to patients for the meds to beds program • Completes pharmacy and over the counter sales and provides exceptional customer service • Bags and files completed prescriptions ready to be sold to patients • Demonstrates an understanding of the dispensing and point of sale systems to complete tasks relevant to the position • Manages supply inventory and submits orders to replenish supplies when needed • Monitors inventory for outdated products, performs daily cycle counts and other inventory related tasks • Answers phones and routes calls accordingly based on the needs of the caller • Contact patients or prescribers to follow up on outstanding issues or other instances relevant to the position • Assists with putting away medication, supply, and over the counter orders • Maintains files and understands procedures for historical prescription storage and organization • Performs prescription pickup reminder calls and completes return to stock for aged prescriptions • Coordinates medication delivery and method of payment for meds to beds patients • Effectively communicate and collaborate with other members of pharmacy staff • Develops clear understanding of outpatient pharmacy workflow and all processes relevant to the position • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Qualifications Education/Training  High School diploma or equivalent.  Successfully completion of the in-house Pharmacy Support Assistant entry-level training program associated with job description.  Must be able to speak, read, and understand Basic English. Licensure/Certification None Experience None

Responsibilities

The Retail Pharmacy Support Assistant performs clerical, customer service, and cashier-related duties to support daily operations in the outpatient pharmacy. This role ensures a positive experience for patients and customers by managing inventory, handling cash, and coordinating medication delivery.