OVERVIEW OF THE POSITION:

Under the direct supervision of the Director of Pharmacy Operations, Pharmacist-in-Charge, or Designee, incumbent is responsible for assisting pharmacy team members in the daily workflow of retail pharmacy including, but not limited to, processing and filling prescriptions for pharmacist verification. The incumbent must work with patients, pharmacy staff, and clinic staff to ensure the patient receives the highest quality pharmacy service while adhering to HopeHealth’s procedures and all state and federal rules and regulations.

EDUCATION AND EXPERIENCE:

• High school diploma, GED, or equivalent
• Must maintain Pharmacy Technician Registration or State Certification (preferred), in good standing, with the SC Board of Pharmacy
• PTCB Certification preferred
• 2+ years of pharmacy work experience required
• Prior customer service required
• Experience with PioneerRx Software preferred

REQUIRED SKILLS / ABILITIES:

• Excellent verbal and written communication skills
• Proficient in Word, PowerPoint, Excel, and general computer skills
• Must have a professional demeanor, appearance and be highly organized with strong attention to detail
• Must be a team player and work well with others
• Must possess excellent customer service skills
• Self-starter and highly motivated to achieve goals with minimal oversight
• Possess the ability to perform effectively and handle multiple tasks simultaneously
• Service-oriented mindset and strong interpersonal skills to effectively interact with internal and external customers, physicians, and other healthcare providers from a variety of backgrounds and lifestyles while maintaining a non-judgmental attitude
• Ambitious and confident change-agent; challenging conventional thinking, approach and methodology, strong advocacy, and organizational navigation skills
• Experience with problem-solving

PHYSICAL REQUIREMENTS:

Hearing: Adequate to perform job duties in person and over the telephone. Speaking: Must be able to communicate clearly to patients in person and over the telephone. Vision: Visual acuity adequately to perform job duties, including reading information from printed sources and computer screens. Other: Requires occasional lifting and carrying items weighing up to 10 pounds unassisted in normal daily activities and up to 30 lbs. for other required work activities. Additionally, requires frequent bending, reaching, and repetitive hand movements (especially if keyboarding and writing), standing, walking, squatting, and sitting, with some lifting, pushing, and pulling exerted regularly throughout a regular work shift.

Please refer the Job description for details