Goodwill is hiring, join our growing organization today! We are looking for people just like YOU!
Retail Production Associate is a customer service role responsible for providing excellent service while ensuring a healthy and safe work environment. As a Production Associate, you will contribute to Goodwill’s mission by supporting the success of the donated goods retail business, helping to create jobs and opportunities within the community, and promoting environmental sustainability through the reuse and recycling of donated goods.
If you have a passion for thrifting, making a difference in your community, helping people and the environment – come join Goodwill! We are a diverse and inclusive team dedicated to improving the lives of others through our mission of WORK.
We welcome all backgrounds, knowledge, abilities, and perspectives. No experience is needed as we will help train, coach, and support your path of success. We welcome newcomers to the region to apply. Grow your career, skills and reach your full potential.
During the recruitment process, accommodation is available upon request.

ABOUT US

Goodwill Industries, Ontario Great Lakes is a leading non-profit organization committed to changing lives and communities through the power of WORK. Ready to work or not, a job at Goodwill is a path to work readiness. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported. Diversity, equity, accessibility and preserving the environment are important to us. Building a workforce which reflects the diversity of the communities in which we live and serve is our goal.

WHAT YOU WILL DO

• Perform all duties within the framework of the Guiding Principles, procedures.
• Follows the Customer Care Cycle (I Care) consistently, providing world class customer service to all customers, internal and external, of Goodwill.
• Be actively involved in ensuring the health, well-being and safety of themselves and their team.
• Conduct work activities safely and in accordance with Health and Safety legislation and Goodwill, Ontario Great Lakes Health and Safety policies, procedures, and program.
• Maintain a neat, clean, organized, and safe facility, including but not limited to workstation(s) and the donation processing area.
• Sort donated goods based on condition in accordance with procedures.
• Price merchandise in accordance with procedures using the base price guide.
• Sort and store priced donations into labelled pallet boxes according to procedures.
• Identify high value donations based on condition, quality, antique and/or collectibles for up pricing or online sales.
• Keep current on merchandise knowledge, industry trends and competitive pricing.
• Perform other related activities as necessary or as assigned.
• Personal Protective Equipment (PPE) is a requirement for this role.

GROW YOUR CAREER IN SIMILAR ROLES

• Retail Sales Associate
• Donation Attendant
• Keyholder
• Shift Supervisor
• Assistant Manager
• Store Manager
  Goodwill Industries OGL thanks all applicants in advance. Only those candidates selected for an interview will be contacted. We are an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.