At Sky Retail we are the friendly faces connecting new customers to the world of Sky. Join our team as a Retail Advisor and take advantage of an exciting opportunity to work in one of our amazing stores located in the The Pyramids Shopping Centre, Birkenhead.

• Salary: £27,210 basic salary with a competitive commission scheme on top
• Retail store: The Pyramids Shopping Centre, Birkenhead (Sky store locater)
• Hours: 40 hours per week, including evenings and weekend working. We’re always there for our customers, if the shopping centre is open, so are we.
• Benefits: There’s a reason people can’t stop talking about #LifeAtSky. Enjoy exclusive discounts on Sky’s products and services, alongside a pension plan designed to secure your future. Prioritizing your wellbeing, we offer Health and Wellbeing initiatives as well as a range of additional perks!

We play a vital role in bringing Sky’s products & services to life for our customers, creating an incredible immersive experience and connecting them to more of what they love, every day.

• Our retail stores showcase the latest products, giving you the opportunity to connect with customers through engaging conversations and letting your personality truly shine.
• Look for new and creative ways to engage with our customers and deliver the best service in the country.
• You’ll deliver world-class demonstrations of the latest Sky products and services, expertly matching your customer with their ideal package.
• Be part of a team, building an inclusive culture where we can learn from each other, be authentic, and where everyone can thrive together.

What you’ll bring:

• A proactive and self-driven approach, paired with exceptional people skills. You excel at building meaningful connections, asking insightful questions, and demonstrating genuine curiosity.
• You’ll actively listen to understand needs, provide the best possible solutions and ensure your customer feels heard, valued, and appreciated.
• A real passion for selling and creating opportunities through solutions.
• Show a keen interest in understanding every aspect of our business, with a strong focus on Sky’s products and services, as well as staying informed about the wider market.