Salary: Please state your expectations within your application
Contract: Full Time, 37.5 hours a week
Location: The City Ground, Nottingham
Working Arrangements: On site

SKILLS, EXPERIENCE AND KNOWLEDGE:

• Be able to work as part of a team
• Ability to listen carefully and effectively communicate with different types of customers
• Enjoy working with the public
• Have a polite, helpful manner
• Be confident when dealing with difficult situations
• Have basic mathematical skills, for dealing with payments and stock checks
• Be comfortable using computerised equipment such as tills and data entry systems
• Have plenty of stamina
• Be flexible and adaptable
• Be reliable and trustworthy
• Ability to work under own initiative
• To have a strong work ethic
• Desire to achieve in the role
• An understanding of what exceptional customer service is
• Ideally, previous warehouse or stock work – not essential, but preferred

• Serve and advise customers and help to find the goods they want.
• Handle payments by cash or card.
• Professionally handle complaints, even when working with difficult situations.
• To exceed customer expectations by going the extra mile in unique situations.
• Ability to demonstrate a friendly style and work effectively under pressure.
• Advise on the availability of stock and any special promotions.
• Give information on products and prices.
• Replenish stock and make sure goods are attractively displayed.
• Shirt printing.
• Receive and reconcile weekly stock deliveries including warehouse organisation, counting stock and ensuring stock is represented in all retail POS locations.
• Assist with back-office processes in relation to stock, such as faulty stock process, categorised stock takes, warehouse and stockroom organisation etc.
• Have an overview of inventory, to input into store deliveries.