WHY JOIN LPM SINGAPORE?

We are a leader in the precious metals industry with the largest dealer network in the Asia Pacific region. We are a full-service precious metals trading company offering a wide array of internationally recognized bullion, proof commemorative coins and custom-minted items. We have experienced consistent year-on-year growth and have recently expanded with the opening of LPM Singapore .
We are a fast-growing company looking for a highly energetic, enthusiastic and fantastic local talent to join our expansion in Singapore. We offer fast-track career development opportunities and competitive remuneration to the right candidate.

EXPERIENCE AND QUALIFICATIONS:

• Minimum 1 year or above working experience in a front-facing customer service role
• Experience or knowledge of the precious metals industry will have a strong advantage
• Excellent customer service skills and professional presentation are essential for the role
• Proficiency in Microsoft Excel and Office are a must
• Experience with Microsoft Dynamics is a PLUS
• Team player with strong willingness to learn and grow
• Good written and verbal communication skills in English are essential
• Ability to multitask and manage time effectively in a high-pressure environment

KEY RESPONSIBILITIES:

• Handle incoming telephone and email inquiries in a prompt and professional manner
• Conduct over-the-counter retail sales with walk-in customers
• Service and assist all walk-in customers that enter the shop
• Handle fulfilment of pick-up orders for customers
• Facilitate and perform KYC checks in accordance with the company’s internal policies
• Maintain cleanliness and tidiness of the shop and all its visual elements
• Setup the shop prior to opening hours to ensure smooth operations
• Receive and reconcile incoming inventory shipments from vendors
• Assist with order fulfilment process for international customers
• Handle data entry and filing relevant to daily tasks
• Assist with company stocktaking
• Perform additional sales & operations related tasks as required by management.

BENEFITS OF THE ROLE:

• Annual Wage Supplement equivalent to 1 month salary
• Up to 14 days of annual leave
• Subsidized medical costs as part of employee benefits
• Staff discount program
• Fixed working schedule from Monday to Friday
• Significant career growth opportunity at a newly-started business with the backing of a publicly listed NASDAQ company