Retail Sales Assistant at Dyson

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

0.0

Posted On

04 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Visual Merchandising, Interpersonal Skills, Time Management, Problem Solving, Technology Knowledge, Demonstration Skills, Communication, Engagement, Education, Relationship Building, Multi-tasking, Ambition, Drive, Presentation

Industry

electrical;Appliances;and Electronics Manufacturing

Description

About Us Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge – more categories, more locations and more people. Our Dyson Demo Stores – Service Centre's exist to strength owner experience, education and cultivate a Dyson owner community. Our stores provide a touch point for our owners throughout their journey as a Dyson owner, delivering an exceptional experience through the repair and service of machines, along with education for owners to achieve the best possible outcome each time they use a Dyson machine. Within our Demo stores, our owners will also be able to get ‘hands on’ with the latest Dyson technology. Here, our Retail Assistants play a pivotal role in delivering informative and inspiring demonstrations, ensuring recommendations are tailored to each and every customer or owner. About The Role At Dyson, we take a problem-solving approach to everything we do. Located at our Dyson Store & Service Centre in Castle Hill, our Retail Assistants are enthusiastic brand ambassadors, providing the ultimate owner experience. Our Retail Assistants are Dyson advocates who know our technology inside out and are excited by it. They are the face of Dyson, connecting our world leading and pioneering technology with shoppers and owners. Main responsibilities include but not limited to:- Deliver hands on demonstrations with our customers, showcasing the unique benefits of Dyson products across the Floor Care, Environmental Control, Personal Care and Professional categories Taking personal responsibility for achieving individual and store based KPIs, including daily, weekly and monthly sales, customer service and store profitability targets. Utilise the 4E’s How to Sell framework when interacting with customers in store, through Engage, Explore, Explain and Execute Utilises the How to Sell framework and ongoing coaching from Community Hub Manager to achieve Monthly Volume, Conversion & Premium Mix targets in store Proactively approach customers in store, question and generate interest around Dyson products that are suited to their individual needs Educate and provide guidance on supporting products and/or parts Maintain a high standard of visual merchandising in your area, always looking for opportunities to increase Dyson in-store presence and reporting and display machine issues or fixture maintenance requirements Execute and display point of sale material in store Ensure you have sufficient stock levels, with all Dyson products out on display and in working order with the correct price Build strong relationships with store management and staff, ensuring consumers are directed to the Dyson brand even when you are not present Embossing & gift wrapping About You You will have an understanding of retail principles such as visual merchandising and sales targets along with a keen interest in technology with the ability to communicate how machines work differently. A high standard of personal presentation and excellent customer service is paramount. Previous skills & experience:- Customer service and/or sales experience Experience within a premium retail environment is advantageous A confident approach and a friendly, engaging manner Strong interpersonal skills with an ability to communicate complex information simply Ability to work independently Time management skills with the ability to multi-task Determination, passion and drive for results Hard working, ambitious approach to all that you undertake At Dyson, our people are at the heart of everything we do. We value you bringing yourself to work and we want to deliver an employee experience that matches the quality we give to our customers. We have a vibrant and diverse culture that is geared towards recognition and realising ambition. Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity. At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.

Responsibilities

Retail Assistants deliver hands-on demonstrations of Dyson products and ensure tailored recommendations for customers. They are responsible for achieving sales targets and maintaining visual merchandising standards.