General Description
In your role as Retail Sales Assistant (m/f/d) you will represent our brand in our shop in Hamburg and be responsible for the entire customer experience including customer service in our shop.

Your Role

• Welcome our customers and advise them with your exceptionally competent, open-minded and positive manner. Inspire our customers: Show them how our products will make their journeys adventurous and smooth.
• Take responsibility for the customer experience, product presentation, sales and representation of our brand values.
• Share customer feedback on products and service and help us continuously improve our products and customer experience.
• Assist with inventory management and stock maintenance.
• Convince customers of the outstanding features of our products and achieve sales targets.
• Your work has a direct impact on Horizn’s success and you are ready to take responsibility for it.

Your Skills and Experience

• You have more than 1 year of experience in retail of a premium brand, in sales management of a fashion shop or in a front desk function.
• You are a good listener and good at persuading people.
• You have experience in dealing with high-touch products.
• You have a talent for building long-term customer relationships, winning and retaining customers by recognising their needs and desires
• Travelling is important to you and you have an affinity for lifestyle and fashion.
• You have experience in working with sales targets and enjoy the challenge of increasing sales.
• You have a good eye for the presentation of our goods and always ensure that the goods and their presentation in the shop are in perfect condition.
• You work in a reliable, organised and structured manner.
• You impress with your open-minded, friendly, enthusiastic, positive and sales-orientated personality.
• You are enthusiastic about travelling, intelligent products, fashion, design and sustainability.
• You already have experience in an international working environment and speak fluent English and German.

What we offer

• You will work in a corporate culture based on team spirit, personal responsibility, innovation and diversity and in a company that will change the way we travel sustainably and for the better (sustainable, future-oriented materials, Peta certification, social commitment).
• You will receive a competitive salary and an attractive monthly bonus.
• You will also receive a tax-free benefit in kind for public transport, alternatively a USC membership, or a shopping voucher for a selection of retailers as well as access to corporate benefits programmes.
• As a team of passionate travellers, we support your desire to travel with 30 days of holiday per year.
• You’ll receive a Horizn Studios welcome pack to ensure you’re fully equipped for your next trip. You’ll also enjoy great employee discounts on our products.
• You’ll have access to free coffee, cold drinks and healthy snacks in the store.
• You will work in a collegial environment with a team of motivated, talented and visionary colleagues who will support you at all times.
• You will have the opportunity to take on responsibility and shape the future of our growing company on an international level.

Sound like you?
Send us your CV - along with a few words about why you think you should come on board and your earliest possible start date. We look forward to hearing from you!
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• Welcome our customers and advise them with your exceptionally competent, open-minded and positive manner. Inspire our customers: Show them how our products will make their journeys adventurous and smooth.
• Take responsibility for the customer experience, product presentation, sales and representation of our brand values.
• Share customer feedback on products and service and help us continuously improve our products and customer experience.
• Assist with inventory management and stock maintenance.
• Convince customers of the outstanding features of our products and achieve sales targets.
• Your work has a direct impact on Horizn’s success and you are ready to take responsibility for it