ABOUT MIDLANDS AIR AMBULANCE CHARITY (MAAC)

Midlands Air Ambulance Charity is an independent health care provider and is rated outstanding by the Care Quality Commissioned (CQC). We are responsible for delivering a pre-hospital emergency helicopter-led service across the Midlands Region – we proudly serve the diverse communities of Gloucestershire, Herefordshire, Shropshire, Staffordshire.
Midlands Air Ambulance Charity (MAAC) is the largest Air Ambulance Charity in England serving a population of nearly seven million over six counties. We are an establish healthcare provider with over three decades of experience. Our core organisational divisions include:
· Emergency critical care service – Our three airbases play a pivotal role in delivering rapid critical prehospital emergency medical care, by ensuring that residents across the Midlands region have access to a network of air ambulance helicopters within 10 minutes. we provide a pre-hospital helicopter-led service, 24/7 operations, 365 days a year, to residents and visitors across the Midlands region, bringing hospital-level procedures and medicines to the patient at the scene of an accident or incident.
· Charitable programme – we raise funds for our lifesaving service and play an active role within the communities of the six counties that we serve. We provide education programmes volunteering opportunities and social engagement activities to support with community cohesion and wellbeing.
· Retail network – we have a growing portfolio of charity shops which contribute towards raising funds for helicopter and critical care car missions. We also support environmental and ethical causes as part of our wider societal role.
· Training provider – we deliver community life skill sessions, such as CPR, bleed control, defibrillation usage alongside CPD accredited courses ranging from workplace first aid training to specialist pre-hospital clinical training.

We are seeking an outstanding candidate to join an ambitious and forward-thinking charity to ensure the smooth running of our West Bromwich shop. To assist the Shop Manager with all aspects of the charity shop, including volunteers, customer service, stock management, financial records, administration, compliance. Promoting the work of the Midlands Air Ambulance Charity and take responsibility of managing the shop when the shop manager is absent. Please note the hours of work are 15 hours to include weekend working