COMPANY DESCRIPTION

Topline Mullingar Hardware, is a family-run business that has been serving the community since 1970. We are a builder’s merchant as well as a retail store, offering a wide variety of products covering DIY, electrical, heating, plumbing and gardening. We also offer a paint mixing service and has display areas of Doors, Floors and our Bathroom Studio collection.

ROLE DESCRIPTION

Due to continued expansion, we are looking for a Full-Time /Part-Time Sales Assistant to join our growing team. We are seeking an enthusiastic and knowledgeable Retail Sales Assistant with a passion for customer service to join our team. In this role, you will be responsible for delivering exceptional customer service and advice to our customers. You will play a key role in selling a wide range of products, while also supporting the day-to-day running of the store to ensure it operates efficiently and effectively.

KEY RESPONSIBILITIES:

• Greeting and assisting customers in a professional, friendly, and knowledgeable manner.
• Advising on all product ranges, and providing expert advice. Training and guidance will be provided.
• Handling in-store, online and phone inquiries with professionalism.
• Processing sales transactions accurately through our POS system.
• Monitoring and replenishing stock levels, including shelf restocking and stock rotation.
• Maintaining a clean, safe, and organised retail environment.
• Assisting with merchandising, pricing, and promotional displays.
• Liaising with suppliers and staff regarding special orders or stock requirements.