At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we’re here to help our customers create their dream homes — and it all begins with exceptional service.
We’re looking for a warm and personable Home Specialist (Retail Sales Assistant) to join our brand new team within our stunning Showroom and store, based in Swindon, Wiltshire. You’ll be someone who loves making people feel welcome, has exceptional customer service experience, a keen eye for interiors, and brings energy and organisation to everything you do.

A LITTLE ABOUT YOU

You’re someone who naturally puts people at ease and finds joy in helping customers feel heard, understood and inspired. You’ll bring previous experience in a customer-facing role with a service-first mindset and great communication skills — both written and spoken — and confidence using Outlook and other digital tools. You’ll bring a love for interiors and a good eye for colour and texture — with a genuine interest in helping customers make beautiful choices. You’ll also be organised with a proactive approach, always looking for ways to go the extra mile. It’s also important that you bring confidence and a natural affinity of working in a calm and professional way, even when under pressure. Our store is open Monday to Saturday, so its important that you have the flexibility to work over these days. This role is a permanent opportunity, working 40 hours per week.

You’ll be the first smile our customers meet — whether in person, on the phone, or via email. You’ll guide them through their journey with us, offering thoughtful advice, tailored suggestions, and a calm helping hand from the first conversation through to aftercare.