RETAIL SALES ASSOCIATE at Hard Rock Hotel & Casino Ottawa

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

0.0

Posted On

03 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Sales, Point-of-sale system, Cash handling, Product knowledge, Suggestive selling, Communication, Inventory management, Visual merchandising, Cleaning, Guest relations

Industry

Gambling Facilities and Casinos

Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: The Retail Sales Associate (RSA) is the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As an RSA, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart). PRIMARY RESPONSIBILITIES  Greeting guests.  Answering questions - accurately and politely.  Answering the phone.  Making proficient sales transactions - using a point-of-sale system.  Handling cash and other forms of payment.  Maintaining proper cash drawer balances.  Directing guests to areas/restrooms.  Demonstrating impeccable product knowledge.  Determining guests’ needs - by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits.  Suggestive selling - using proven techniques (i.e., related items, higher-quality items, transitional phrases).  Maintaining a clean and organized store.  Maintaining proper product stock levels – through retail pulls & inventories.  Displaying Retail product – through HRC’s visual display standards.  Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc.  Assuring the complete satisfaction of each and every guest.  Creating memorable experiences.  Entertaining guests to create “Raving Fans.” This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!

Responsibilities

The Retail Sales Associate acts as a guide for guests, providing product information and creating memorable shopping experiences. Responsibilities include managing sales transactions, maintaining store cleanliness, and ensuring high levels of guest satisfaction.