Retail Sales Associate - Opry Entertainment Group (Opry Shop on 2nd, Grand at Ryman Hospitality Properties

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

16.5

Posted On

13 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Sales, Cash Handling, Merchandising, Inventory Management, Customer Engagement, Communication, Teamwork, Problem Solving, Attention to Detail, Safety Procedures, Product Knowledge, Upselling, Cleaning, Order Maintenance, Feedback Reporting

Industry

Entertainment Providers

Description

Provide exceptional service to guests while promoting and selling products in a retail space. Adhere to standard operating procedures for service, sales, and merchandising while creating authentic and memorable guest experiences. Starting Pay: $16.50 / Hour * Provide exceptional service to all guests. Share information about current and upcoming events while actively greeting and welcoming all guests into the store. * Engage all guests on the sales floor. Provide exceptional guest service by adhering to all service initiatives laid out by leadership. * Learn and know product collections that are carried to better assist guests. Actively sell and upsell products based on guest likes and needs. Execute service programs as directed by department leadership, including up-selling, average checks and units per transaction goals and conversion. * Actively merchandise according to company standards and for ease of guest shopping. Maintain a well-stocked, well-merchandised store and stockroom; ensure apparel remains folded and sized appropriately and sales floor remains full and visually pleasing to guests. Relay inventory concerns and product suggestions to leadership. * May assist with processing daily shipments, which include receiving and unloading boxes and inventory from truck to storeroom to sales floor, according to defined policies and procedures. * Maintain general order and cleanliness of both front of house and stockroom areas, including cleaning windows, spot-sweeping floors, dusting displays and emptying trashcans. * Accountable for daily cash register sales, appropriate cash handling, and check-in/check-out procedures. * Responsible for providing management with feedback regarding guest comments and experiences. Report any equipment maintenance or supply concerns, etc., to management. * Support the security function to protect assets and the personal safety of employees and guests. Responsible for following emergency procedures and responding accordingly in emergencies, including properly evacuating the retail location, if necessary. * Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to leadership. Follow and support brand standard operating procedures (SOPs). * Perform other duties as assigned. Qualifications Education * High school diploma or equivalent required Experience * 1+ years experience in guest service, sales, and/or cash handling preferred Knowledge, Skills and Abilities * Possess an outgoing personality and an aptitude for sales

Responsibilities

Provide exceptional service to guests while promoting and selling products in a retail space. Maintain a well-stocked and visually pleasing store while adhering to standard operating procedures.