Retail Sales Associate (Outfitter) at Fleet Feet

Ann Arbor, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

0.0

Posted On

03 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Footwear fitting, Apparel fitting, Active listening, Product knowledge, Communication, Merchandising, Inventory management, Teamwork, Problem solving, Adaptability, Retail operations

Industry

Retail

Description

Our Company We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We run together to solve problems, reach goals, encourage others and champion our brand. Overview: As an Outfitter, you are the heart and sole of our brand experience. Every day, you have the opportunity to equip customers with the gear and support they need to cross their next finish line — wherever their journey takes them. In this role, you go above and beyond to serve our customers and communities with care, passion, and expertise. You’ll be part of a dynamic team that builds lasting relationships with customers, vendors, and peers by actively listening, offering personalized solutions, and outfitting each individual with everything they need to start, continue, or elevate their fitness journey. At Fleet Feet, we pride ourselves on putting people first. We know that the work we do — and the connections we make — are truly one-of-a-kind. We believe, with all our hearts, that running changes everything. Step into your next career with Fleet Feet! Apply today and help us change lives one stride at a time. What You'll Do: As an Outfitter, you'll create memorable, impactful customer experiences by: Delivering personalized service to help customers reach their fitness goals. Recommending and fitting footwear, apparel, and gear tailored to individual needs. Creating a welcoming and inclusive in-store environment. Building meaningful relationships with customers, teammates, and vendor partners. Staying current on product features, benefits, and trends. Supporting events, group runs, and training programs that build community. Contributing to store goals and supporting operations like merchandising and inventory. What We're Looking For: Passionate, positive, and proactive. Flexible and available to work days, evenings, weekends, and holidays. Experienced in customer-facing roles (preferred). Excellent communicators and standout colleagues. Motivated to learn, adapt, and go the extra mile. Capable of lifting and carrying up to 25 lbs and working on your feet in a retail setting. Why You'll Love It Here: Meaningful Work: Help people move with purpose and make a positive impact on your community. Growth Opportunities: We’re committed to your personal and professional development with robust training, career paths, and advancement opportunities. Team-Centric Culture: Join a passionate, supportive group that thrives on collaboration, celebrates wins together, and lives our values in every stride. Authenticity: Be yourself. We value varied perspectives, experiences, and the unique strengths each team member brings. Benefits: "Great People Deserve Great Perks & Benefits" 401(k) with 4% Company Match: Available to employees aged 21+ at company-owned stores. Exclusive Discounts: Enjoy savings on industry-leading products and specialized training programs. Professional Development: Grow your career through mentorship opportunities, employee resource groups, and ongoing learning sessions designed to help you reach your full potential. Community Engagement: Get involved in local outreach and service initiatives that align with our purpose-driven mission. Inspiring Team Culture: Join supportive, passionate teammates who live the mission every day. Full Time Benefits: Employees working 30+ hours per week can explore our benefits summary for details on healthcare, wellness, and more. Part-Time Benefits: Employees working 15–29 hours per week can explore our benefits summary for details on healthcare, wellness, and more. Equal Opportunity & Reasonable Accommodations: We are an equal opportunity employer and believe having teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of all backgrounds, experiences, abilities, and perspectives. Our commitment to inclusion is reflected in our hiring practices, workplace culture, and community engagement. Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.

Responsibilities

The Outfitter provides personalized service by fitting customers with footwear and gear to support their fitness goals. They also contribute to store operations, including merchandising, inventory management, and community event support.