ABOUT NORTHERN FITNESS

As one of Canada’s emerging fitness retailers, we’re dedicated to empowering our community with the tools and support needed for a healthier lifestyle. Join us, and you’ll be part of a vibrant and committed team, working together to become industry trailblazers.
Our commitment extends beyond sales; we deeply value our customers, striving to create a seamless experience. We actively seek feedback and evolve daily, enhancing our service and product offerings. We champion innovation and set our sights high. If you’re a dreamer, a doer, and a go-getter, you’ll fit right in!

JOB SUMMARY

Join the dynamic team at Northern Fitness in our journey to transform the fitness retail landscape! As a Retail Sales Specialist at our Etobicoke Flagship store, you will be a crucial part of our company’s public face. Your role is not just about selling products; it’s about embodying our passion for fitness and delivering an unmatched customer experience.
We are seeking individuals with an energetic personality, who can bring a vibrant and enthusiastic approach to our team. You will be actively promoting our diverse range of fitness products and services, requiring you to be an excellent communicator with a deep understanding of general fitness concepts and equipment.
In this role, you will need to demonstrate superb relationship-building skills. These skills are essential for effectively interacting with customers, both verbally and through written communications. Your ability to connect with our clients will set the tone for their experience and drive our brand’s success.
Successful candidates will exhibit a strong capability to learn various systems quickly, execute tasks with meticulous attention to detail, and manage multiple priorities efficiently. If you are someone who thrives in a fast-paced environment and enjoys the challenge of meeting and exceeding sales targets, we would love to have you on our team.

• Provide world-class service to our customers and manage client relationships through all stages of the sales cycle
• Assist customers with selection of gym equipment by maintaining in-depth knowledge of all products we offer in-store and online
• Processing sales transactions and sales contracts, as well as returns and exchanges
• Working with other employees to develop effective strategies to meet sales targets
• Recording leads in a CRM and conducting post-sale follow ups with the customers
• Maintain a clean showroom to provide customers with an optimal shopping experience.
• Ensure excellent communication and cooperation with all departments
• Work with the Marketing Team on aligning with promotions and sales
• Work with Social and Community Lead on in-store activations and events
• Respond to customer inquiries and issues via email or phone when not assisting an in-store customer.
• Consistently embody and promote the company’s core values in all aspects of your work.
• All sales staff will receive 1.5% of sales as commission.