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Retail Sales Associate at Polly English

Eagan, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Sep, 26

Salary

0.0

Posted On

06 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Retail Sales, Package Processing, Cross-selling, Up-selling, Packing, Microsoft Office, Adobe Suites, Communication Skills, Point-of-Sale Operation, Time Management, Problem Solving

Industry

Description

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. RESPONSIBILITIES * Delivers outstanding customer service to walk-in customers and telephone inquiries * Continuously practices good listening skills with customers, UPS Store team members, and leadership * Takes ownership of the customer's shipping needs and offers viable solutions * Takes action to learn all product and service offerings, alternative solutions, and industry trends * Operates all equipment, software, and devices in an expert fashion and is willing to teach others * Maintains a clean, organized, and safe working environment * Performs other duties as assigned QUALIFICATIONS * High school diploma or GED required * Retail/customer service experience * Good communication and people skills * Able to cross-sell and up-sell products and services * Excellent packing skills * Strong computer skills, including Microsoft Office and Adobe Suites * Outstanding phone skills * Strong verbal and written communication skills, including spelling and math * Prompt, reliable, and responsible * Able to lift 40+ pounds * Most needed for afternoon shifts Thursday, Friday, Saturday, and Sunday, totaling 18-24 hours a week * Eligible for commissions and monthly bonuses

Responsibilities

The associate provides world-class customer service by processing courier shipments and operating various office equipment. They are responsible for advising customers on product options and maintaining a clean, safe working environment.