Retail Sales Associate at Rescue Spa
New York, NY 10003, USA -
Full Time


Start Date

Immediate

Expiry Date

19 Nov, 25

Salary

25.0

Posted On

20 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, English, Communication Skills

Industry

Marketing/Advertising/Sales

Description

We are seeking a Luxury Retail Sales Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • 18 years or older
  • High school diploma or equivalent diploma
  • Basic written and speaking English
  • Basic math skills
  • Computer experience
  • Ability to learn specialized spa software (Zenoti)
  • Reference check with your most recent employer
  • Willing to work weekday and weekend shifts as needed between the hours of 8AM-9PM
  • Beauty/Spa/Salon/Wellness industry experience highly preferre
Responsibilities
  • Develop and maintain a knowledge base of the evolving products and services
  • Greeting and welcoming clients
  • Checking in/out clients including taking payments
  • Answering phone call(s)
  • Managing client appointments in our spa software
  • Making service and product recommendations to client
  • Selling products as appropriate
  • Partnering with our service technicians to ensure an outstanding experience
  • Following up on feedback from clients and technicians on recommendations and/or issues
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • 18 years or older
  • High school diploma or equivalent diploma
  • Basic written and speaking English
  • Basic math skills
  • Computer experience
  • Ability to learn specialized spa software (Zenoti)
  • Reference check with your most recent employer
  • Willing to work weekday and weekend shifts as needed between the hours of 8AM-9PM
  • Beauty/Spa/Salon/Wellness industry experience highly preferred

Job Type: Full-time
Pay: $20.00 - $25.00 per hour

Benefits:

  • Dental insurance
  • Flexible schedule
  • Vision insurance

Work Location: In perso

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