Retail Sales Associate

at  The Niagara Parks Commission

QUALIFICATIONS

• No formal education required. Demonstrated knowledge and experience preferred.
• Previous cash experience is considered an asset.
• Knowledge of cash register and cash handling procedures; interpersonal and communication skills, customer service skills; knowledge of NPC facilities and services.
• Knowledge of cleaning procedures and methods, basic math skills; knowledge of relevant health and safety procedures.

• Assists the Manager or Supervisor with display, merchandise, and price changes, as needed.
• Reports any discrepancies to the Manager or Shift Supervisor.
• Operates a POS system to enter transactions, and contacts Supervisor for non- routine transactions.
• Follows established policies and procedures regarding money handling to protect against counterfeit bills.
• Assists in monitoring and reducing shrinkage.
• Audit/balance cash register at the end of the day.
• Secure workstations at the end of shift.
• Opens/closes location.
• Required to work weekends, shift work, and holidays.
• Providing knowledge of Niagara Parks attractions and passes, venues including hours of operation, bus routes, Accessibility.
• Provide guests with information, make suggestions, and give directions.
• Complies with the Occupational Health and Safety Act, First Aid, and established policies and procedures.
• Provides guests with information regarding all Niagara Parks Attractions.
• Maintaining a high level of professionalism with guests
• Promotes a positive image of the Niagara Parks Commission.
• Provides quality customer service that meets NPC standards; refers all concerns to Supervisor.
• Assists with various organization and cleaning duties
• As assigned.