JOB OVERVIEW

Join One of the UK’s Most Respected Home Improvement Brands
We are seeking a motivated and enthusiastic Retail Sales Consultant to join our dynamic team. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and ensuring a pleasant experience. You will play a key role in demonstrating products and maintaining strong customer relations while contributing to sales goals.
Joedan Windows & Doors has been enhancing British homes for over 40 years with high-performance aluminium and uPVC products, renowned for their style, durability, and thermal performance. Operating from our purpose-built headquarters in Tewkesbury, we deliver bespoke solutions to homeowners seeking premium windows and doors.
About the Role
This is a client-facing role where your focus will be to inspire, consult, and sell tailored home improvement solutions. You’ll be responsible for leading customers through the design journey—from initial consultation to product selection and pricing—ensuring their vision is realised with style and practicality.
You’ll be based from our Newport HQ, with customer visits in the local area. The role is suited to those with a passion for design, home renovation, and customer care.

• Greet customers warmly and assist them in locating products.
• Provide knowledgeable information about products and services.
• Engage in upselling techniques to enhance customer purchases.
• Collaborate with team members to achieve sales targets and improve branch performance.
• Demonstrate excellent time management skills to ensure all tasks are completed efficiently.
• Conduct in-home or showroom consultations across the Island.
• Guide customers through the design and selection of windows and doors
• Offer expert product advice using a consultative sales approach
• Present custom design solutions and detailed quotations
• Build rapport and long-lasting relationships with homeowners
• Manage your own sales pipeline and diary, with flexibility