WHY JOIN NÔSA?

We’re a fast-growing ecommerce business in home improvement and interiors, with strong values of Teamwork, Care, Customer Centricity, Respect, and Integrity, and we understand that our people are central to our success. We’ll support your growth, value your ideas, and offer a dynamic environment where your skills will make a daily impact.

ABOUT US

nosa.co.uk is a fast-growing online luxury bathroom retailer known for exceptional customer service, premium brands, and beautifully designed spaces. With the opening of our first showroom in Harrogate, we’re expanding our reach and inviting customers to experience our products in person.
We’re passionate about delivering luxury with a personal touch — and we’re looking for someone who shares that vision.

THE ROLE

As a Showroom Consultant, you’ll be the face of nosa.co.uk in our Harrogate showroom. You’ll play a vital role in welcoming customers, guiding them through their bathroom journeys, and maintaining the high standards our brand is known for. This is a dual role combining in-person showroom sales and customer service with remote support via telephone for website enquiries.

KEY RESPONSIBILITIES

• Greet and engage customers visiting the showroom in a warm, professional manner
• Handle incoming customer service and sales calls from our website
• Process orders using our internal IT systems (training provided)
• Maintain showroom appearance to a luxury standard at all times
• Support with basic returns processes as needed
• Contribute to achieving sales targets and maintaining excellent customer reviews
• Advise on bathroom products, add-on sales, and basic design ideas