• Education: Other trades certificate or diploma
• Experience: 1 year to less than 2 years
• or equivalent experience

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Accounting software
• Word processing software
• Electronic mail
• Spreadsheet
• Adobe Acrobat Reader
• MS Outlook

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Implement price and credits policies
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise office and volunteer staff