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Retail Sales Officer at Titan
Chennai, tamil nadu, India -
Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

0.0

Posted On

26 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Product Sales, Customer Engagement, Sales Transactions, Stock Management, Inventory Control, Visual Merchandising, Customer Service, Conflict Resolution, Retail Operations, Sales Reporting, Stock Replenishment, Loss Prevention, Relationship Management

Industry

Retail

Description
Job Requirements Product sales: Receive and engage with the customer to understand the customer’s requirement 2. Introduce the various product offering to the customers and facilitate customer buying decision 3. Prepare the estimate of the products selected and completing the sales transaction 4. Achieve category wise sales target for the allocated section 5. Assist the customer in a sales return or repair work Retail ops: Adhere to the standard operating procedures in the store 2. Adhere to cost savings practices undertaken in the store 3. Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment 4. Ensure proper and attractive display of the products at the appropriate counter 5. Transfer the stock to the locker at the close of the day 6. Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft 7. Monitor the dead stock and liaison with the store manager to minimise the same Provide support to the marketing team and VM team in ensuring the compliance of the store and improve footfall 9. Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes Feedback: Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings Field work: Manage customer queries and complaints as per the company guidelines
Responsibilities
The Retail Sales Officer is responsible for engaging customers to facilitate sales, managing daily stock levels, and ensuring an attractive product display. They also handle customer feedback, resolve complaints, and maintain store operational standards.