Retail Sales (PT) - Gift Shop (#144) at Cloverkey LLC

City of Schenectady, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

17.0

Posted On

15 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Cash Handling, Upselling, Cross-selling, Time Management, Communication Skills, Basic Math, Phone Etiquette, Merchandising, Transaction Processing, Relationship Building

Industry

Hospitals and Health Care

Description

Description Are you an individual who thrives on accountability, continuous improvement, and being empowered to contribute to your team? Do you enjoy working in a fast-paced, purpose driven environment where your role directly impacts organizational success? If you're ready for a high-impact role and want to help shape the future of a growing company, we want to hear from you. Cloverkey is a trusted name in retail gift shops within hospital systems. As a family-owned business, we are built on values of hard work, integrity, and exceptional customer service. We are looking for a part time Sales Associate for the Gift Shop at Ellis Hospital in Schenectady, NY, who embodies these qualities and is ready to take our gift shop to the next level. Our Sales Associates play key roles in creating an outstanding shopping experience by delivering exceptional customer service and supporting the daily operations of the gift shop. This position is responsible for helping customers, achieving store sales goals, maintaining a clean and inviting shopping environment, accurately processing transactions, and building positive relationships with hospital staff, volunteers, patients, and visitors. The ideal candidate is dependable, service-oriented, and committed to representing Cloverkey with professionalism and care. We Give More As a valued partner of the hospitals we serve, all candidates selected for employment must successfully complete any required hospital occupational health screenings and onboarding requirements before beginning work. Employment is contingent upon successfully meeting all applicable hospital onboarding and occupational health requirements. Specifically for this position the required hospital testing is: Drug Screen Physical Immunization Records (as listed below): MMR titers Varicella titers Tuberculosis Screening Influenza Vaccine KEY RESPONSIBILITIES: Deliver an exceptional customer experience by warmly greeting every customer, providing personalized service, and inviting them to return. Meet individual and store sales goals while contributing to overall store performance. Maintain an organized, clean, and visually appealing gift shop that reflects Cloverkey merchandising standards and hospital infection prevention requirements. Accurately process customer transactions and handle cash, credit cards, payroll deductions, hospital charge accounts, and other approved payment methods. Balance and verify cash drawers at the beginning and end of each shift, following established cash handling procedures. Promptly report and document any cash discrepancies in accordance with company policy. Maintain reliable attendance, work scheduled shifts, and follow Cloverkey and hospital policies and professional appearance standards. Build positive relationships with hospital staff, volunteers, patients, and visitors while representing Cloverkey in a professional manner. Understand daily store operations and contribute to a collaborative team environment focused on excellent service and sales results. Demonstrate accountability, professionalism, and a commitment to continuous improvement as measured through individual and team performance. Other duties as assigned by Store Manager, Assistant Manager, District Manager or Corporate as needed (the above is not an all-inclusive list) Requirements MINIMUM QUALIFICATIONS High School Diploma or equivalent Previous experience in gifts sales or a related field is preferred KNOWLEDGE, SKILLS AND ABILITIES Knowledge of basic math skills for processing transactions Excellent phone etiquette and communication skills Effective time management skills to prioritize tasks and meet deadlines Strong sales skills with the ability to upsell and cross-sell products Ability to work in a fast-paced environment and handle multiple tasks simultaneously Ability to stand during scheduled shift Ability to build rapport with customers with strong customer service skills

Responsibilities

Deliver exceptional customer service and achieve sales goals within a hospital gift shop environment. Manage daily operations including transaction processing, cash drawer balancing, and maintaining store visual standards.