Retail Sales Representative at UScellular, now part of T-Mobile

Grafton, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

25.0

Posted On

21 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Service, Goal Orientation, Product Demonstration, Needs Assessment, Relationship Building, Product Knowledge, Communication, POS Systems Usage, Teamwork, Positive Attitude, Time Management

Industry

Retail

Description

Description At Next Generation Wireless (NGW), we’re more than a wireless retailer — we’re a trusted partner helping people stay connected to what matters most. As a UScellular Authorized Agent — now part of T-Mobile — we’re excited to offer the strength of two networks, bringing even more value to our customers. We’re looking for motivated, goal-driven sales pros who thrive in a fast-paced environment. Whether you’re just starting out or ready to take the next step in your career, we have a place for you. Intrigued? Here’s more about us: The largest Authorized Agent of UScellular with over 100 locations across multiple states A values-driven organization focused on customer and associate success A fast-paced environment ideal for high-energy, motivated sales professionals Passionate about providing tools, training, and support designed to help you grow your career A team that celebrates ambition and rewards hard work Offering competitive earning potential with base pay plus commissions and bonuses The Position As a Retail Sales Representative, you are the face of NGW and a vital connection between our customers and cutting-edge wireless technology. Our Retail Sales Representatives are customer-focused professionals who strive to meet and exceed sales goals through outstanding service and expert product recommendations. Your responsibilities will include: Exploring individual customer needs and providing demonstrations of the latest wireless technology in-store. Using a side-by-side selling approach to identify personalized solutions beyond phones and plans — including accessories, connected devices, and lifestyle-enhancing tech. Uncovering needs and offering tailored recommendations. Maintaining product knowledge and staying up to date on industry trends. Delivering exceptional service and building loyal customer relationships. Pay + Benefits At NGW, your effort drives your earnings. Our competitive pay structure is designed to reward your dedication and success. Base pay starts at $15.00 – $16.66 per hour, depending on your experience and location. On top of this base wage, you’ll earn competitive commissions. When meeting sales targets, our Retail Sales Representatives earn an average of $19.00 – $25.00 per hour — all-in, combining base pay plus commissions. Because our commissions are uncapped, when exceeding sales targets, our top performers earn $30+ per hour. You can also expect a great benefits package that supports your health, finances, and work-life balance, including, but not limited to: Medical, dental, and vision insurance Health & Dependent Care Flexible Spending Accounts Life insurance and short-term disability 401(k) plan with competitive company match Paid time off — up to 3 weeks in your first year for full-time associates Paid volunteer time Paid birthday Anniversary bonuses Free cellular service Why You’ll Love Working at NGW A competitive salary and benefits package are just the start. What truly sets us apart is our supportive and engaging work environment. Our Leadership Team is dedicated to creating a workplace where associates feel valued, connected, and engaged. We believe in growing together. Our people are the heart of our success, and we’re passionate about helping you develop your career. A supportive, inclusive culture that champions positivity, teamwork, and respect. An engaging atmosphere— think contests, cash prizes, awesome prizes, raffles, dress-up days, and team-building events. A workplace that celebrates wins, learns from challenges, and lifts each other up. Career development opportunities with training, mentoring, and clear paths to advance. You’re a Great Fit If You: Thrive on hitting goals and closing sales. Enjoy working with customers helping them find smart, tailored solutions. Bring positive energy and enthusiasm to every shift. Are eager to grow your skills, experience, and income. Our Commitment to Inclusivity & Privacy Next Generation Wireless is an Equal Opportunity Employer: We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, pregnancy, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law. Accommodation Request: We understand that talent comes in all forms! If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing hr@ngwtoday.com. (Please note this contact is for accommodation requests only. We are unable to respond to non-accommodation inquiries through this channel.) California Privacy Notice: We are committed to protecting your data. California residents, please view our CCPA on how your information is used: https://www.ngwtoday.com/legal/ Next Generation Wireless participates in E-Verify. For more information please visit: http://www.ngwtoday.com/wp-content/uploads/2025/07/E-Verify-Participation-Poster.pdf http://www.ngwtoday.com/wp-content/uploads/2025/07/Notice-of-Right-to-Work.pdf Ready to Get Started? Apply now — our lightning-fast application takes under 5 minutes. Bring your passion, level up your hustle, and get paid to do what you love. We’re excited to meet you! Learn more at www.ngwtoday.com Requirements Retail or sales experience preferred, but a strong willingness to learn is a must Excellent communication and customer service skills Goal-oriented with a drive to exceed sales targets Ability to work evenings, weekends, and some holidays as needed Comfortable using POS systems and basic computer tools Positive attitude, reliable, and a team player

Responsibilities

The Retail Sales Representative acts as the face of the company, focusing on meeting and exceeding sales goals by providing outstanding service and expert recommendations for wireless technology. Responsibilities include exploring customer needs, demonstrating products, utilizing a side-by-side selling approach for personalized solutions, and maintaining up-to-date product knowledge.