We’re looking for a Retail Specialist to join us at our Takashimaya B2 shop. In this role, you’ll help with the day-to-day running of the store, assist customers with their questions or purchases, and make sure they leave with a great shopping experience. You’ll also help keep communication smooth between the shop and maintain effective communication with the management.

Key responsibilities

• Drive monthly sales target and promotions to meet company’s objectives
• Providing excellent buying experience to our customers by offering product recommendations and sharing of product knowledge
• Conduct a weekly stock-take to ensure sufficient stocks in the shop
• Handle customer complaints professionally and escalate issues to management when necessary
• Handle cashiering and accurately process transactions
• Assist with packing of retail packaging whenever necessary with proper labeling and sealing of the products
• Restock shelves and ensure that all products on display are organized and compliant with regards to product labelling
• Maintain cleanliness of the outlet and storeroom at all times
• Monitor stock levels and reorder points
• Communicate all feedback from customers to management
• Record keeping and reporting as per required by the company

Requirements

• Attention to detail
• Strong verbal communication
• Has a spirit of excellence
• Possesses teamwork and willingness to contribute

Both part time and full time positions available

• Part Time: min 4 days per week
• Full Time: 6 days per work

Job Types: Part-time, Permanent, Contract
Contract length: 6 months
Pay: $2,500.00 - $2,800.00 per month
Expected hours: 28 – 35 per week

Benefits:

• Employee discount

Work Location: In perso

• Drive monthly sales target and promotions to meet company’s objectives
• Providing excellent buying experience to our customers by offering product recommendations and sharing of product knowledge
• Conduct a weekly stock-take to ensure sufficient stocks in the shop
• Handle customer complaints professionally and escalate issues to management when necessary
• Handle cashiering and accurately process transactions
• Assist with packing of retail packaging whenever necessary with proper labeling and sealing of the products
• Restock shelves and ensure that all products on display are organized and compliant with regards to product labelling
• Maintain cleanliness of the outlet and storeroom at all times
• Monitor stock levels and reorder points
• Communicate all feedback from customers to management
• Record keeping and reporting as per required by the compan