Retail Seasonal Associate at Valley Bank

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Aug, 26

Salary

0.0

Posted On

10 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash Handling, Customer Service, Communication, Problem Solving, Decision Making, Attention To Detail, Organizational Skills, Computer Proficiency, Interpersonal Skills, Analytical Thinking

Industry

Banking

Description

Responsibilities include, but are not limited to: * Ability to perform all transactions required by a customer and use appropriate technology to provide services effectively and efficiently. * Services customers by processing deposits and withdrawals such as loan payments, holiday club payments and savings. * Sells money orders and cashiers' checks. * Performs duties related to processing or balancing individual cash box and the office work as necessary or assigned. Files signature cards and completing end of the day proof. Maintain and balance a cash box. * Ability to utilize technology such as Teller Scanning Equipment, Cash Recycling and Cash Dispensing machines and support customers in the use of Coin Machines. * Responsible for meeting customer expectations, achieving service quality standards and mystery shop expectations. * Maintains knowledge and compliance with the Bank's Code of Conduct and all policies and procedures. Qualifications Required Skills: * Excellent verbal and written communication. * Excellent interpersonal - customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees. * Strong analytical, problem solving, and decision-making skills. * Detail oriented, strong organizational skills, and high degree of accuracy. Ability to handle multiple projects simultaneously. * Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled form. * Provides strong Customer Service Skills with the ability to engage customers in conversation regarding products and services. * The ability to make sound decisions. This may include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank exposure to loss or fraud and the ability to think through and rationalize decisions. * Proficient computer skills. Required Experience: * High School Diploma, GED or currently attending high school or college. * Prior cash handling and/or customer service experience preferred.

Responsibilities

The associate is responsible for processing banking transactions such as deposits, withdrawals, and money orders while maintaining a balanced cash box. They must provide high-quality customer service and ensure compliance with the Bank's Code of Conduct and policies.