Retail Security Officer - HVTO - High Visibility Tactical Officer at Constant Security

Gold Coast City, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

0.0

Posted On

30 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Security Licence, First Aid, CPR, Theft Deterrence, Incident Response, Patrols, Surveillance Operation, Access Control Systems, Report Writing, Safety Compliance, Customer Support, Liaison

Industry

Security and Investigations

Description

As a Retail HVT Officer, you’ll be a visible and approachable presence deterring theft, supporting staff and customers, and responding to incidents with confidence and professionalism. This is more than a security role, it’s about community protection, service, and vigilance. This role is underpinned by Constant’s values of Integrity, Community, Excellence, Innovation, and Collaboration. The Role Monitor foot traffic and deter theft or suspicious behaviour Support retail staff during difficult customer interactions Conduct regular patrols and maintain a visible presence in-store Respond to incidents such as shoplifting, disturbances, or medical situations Operate surveillance, alarm, and access control systems Liaise with centre management and emergency services where necessary Complete accurate daily shift and incident reports Ensure compliance with safety procedures and legal requirements Roster and timing: Monday to Saturday 17:00 - 22:00 (5-10 PM) What We’re Looking For Current Security Licence Current First Aid Certificate & CPR Certifications Desirable: Previous experience in retail security or loss prevention Experience using CCTV or incident reporting tools Why Join Our Team? Training and comprehensive induction Supportive team environment and professional development Access to staff rewards, recognition, and EAP support services Be part of an inclusive and culturally diverse workforce CONSTANT is an Equal Opportunity Employer We value empathy, inclusion, and cultural diversity. Applications are encouraged from all backgrounds. Apply Now If you’re ready to bring your security experience — or your people skills — into a role where you can make a difference every shift, we’d love to hear from you. Master Licences: NSW 000103752 | VIC 945-729-90S | QLD 4201411 | ACT 1702525 | SA 286519 | WA SA57652 | TAS 21785

Responsibilities

The primary duties involve maintaining a visible presence to deter theft and suspicious behavior, supporting retail staff, and responding confidently to various in-store incidents like shoplifting or disturbances. Officers must also conduct regular patrols and operate surveillance systems while ensuring accurate reporting and compliance with safety procedures.