Retail Shift Lead - Eataly Short Hills at Eataly North America

Short Hills, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

24.0

Posted On

30 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cashiering, Supervision, Training, Inventory Management, Communication, Technical Skills, Multitasking, Problem Solving, Italian Food Knowledge

Industry

Food and Beverage Services

Description

Company Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team’s product knowledge Job Description The Retail Shift Lead serves as the liaison between staff and management to ensure the department is fully functional. The lead delegates to, motivates, trains and mentors the retail sales associates to promote their development. Reports to the Store Operations Manager. Handles monetary transactions and performs advanced cashiering duties Assists in supervising the Dry Market Retail team to ensure optimal performance and guest experience Approves voids, employee discounts, returns and exchanges Processes and settles daily cash and credit transactions for all departments Processes and prepares shipment of daily cash deposits Documents and communicates overages, shortages, sales data and technical or price discrepancies, communicating issues to the appropriate managers and departments Processes and monitors currency orders to ensure that cash is always available for transactions Maintains an accurate safe count along with daily operation and maintenance of a cash recycling machine Orders and monitors inventory of supplies needed for the Dry Market retail department Documents, investigates, escalates and resolves employee or guest incidents Performs other duties as required or assigned Compensation: The base pay for this position is $22-$24 per hour. Qualifications High school diploma or equivalent 2+ year of experience in grocery or retail customer service. Proactive and able to multitask Adequate technical skills to operate PC and POS systems Excellent communication skills Knowledge of Italian food and beverage preferred Job Requirements Availability to work onsite with a flexible schedule including nights and weekends Ability to lift up to 50 pounds Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Ability to use a hand truck, cart, box cutter, ladder and cleaning supplies Additional Information Benefits and Perks Medical, Dental, Vision Insurance Paid Time Off Paid Parental Leave 401K with match or RRSP Bonus program Free family meal daily Discounts at Eataly Classes on products and Italian cuisine Referral bonus program and more!

Responsibilities

The Retail Shift Lead serves as the liaison between staff and management, ensuring the department is fully functional. They delegate, motivate, train, and mentor retail sales associates to promote their development.