JOB OVERVIEW

We are seeking a dynamic and enthusiastic Shop Assistant to join our team. The ideal candidate will possess excellent communication skills and a passion for customer service. As a Shop Assistant, you will play a vital role in ensuring that our customers have a positive shopping experience while also assisting with merchandising and maintaining the shop’s organisation.

QUALIFICATIONS

• Bilingual or multilingual abilities, particularly in English and Spanish, are highly desirable.
• Strong communication skills, both verbal and written, to effectively interact with customers and colleagues.
• Basic math skills for handling transactions and inventory tasks.
• Excellent organisational skills to maintain a tidy shop environment and manage stock efficiently.
• Previous experience in retail or customer service is an advantage but not essential.
• A proactive attitude towards upselling and promoting products to enhance customer satisfaction. If you are passionate about providing outstanding service in a vibrant retail environment, we encourage you to apply for the position of Shop Assistant. Join us in creating an enjoyable shopping experience for our customers!
  Job Types: Full-time, Permanent
  Pay: £12.21-£15.00 per hour
  Work Location: In perso

• Greet customers warmly and assist them with their inquiries, providing exceptional customer service at all times.
• Maintain an organised and visually appealing shop environment through effective merchandising strategies.
• Engage in upselling techniques to enhance the customer experience and promote additional products.
• Handle phone inquiries with professionalism, demonstrating excellent phone etiquette.
• Perform basic mathematical calculations for transactions and inventory management.
• Manage time effectively to ensure all tasks are completed efficiently during shifts.
• Assist with stock management, including receiving deliveries and restocking shelves as needed.
• Collaborate with team members to achieve sales targets and maintain a positive work atmosphere.