Retail Showroom Consultant at By The Yard Inc

Oconomowoc, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Sep, 26

Salary

22.0

Posted On

02 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Retail Sales, Communication Skills, Attention To Detail, Multitasking, Microsoft Office, Order Processing, Product Knowledge, Relationship Building, Showroom Maintenance

Industry

Furniture and Home Furnishings Manufacturing

Description

Description Location: Oconomowoc, WI Job Type: Full-time Reports to: Showroom Manager Schedule: Weekdays, evenings, and Saturdays (closed Sundays) Compensation: $20.00 - $22.00 per hour, DOQ Benefits: Medical, dental, vision insurance, short-term disability insurance, voluntary accident, critical illness, and hospital indemnity insurance (FT), company paid Life insurance and Long-term disability, 401(k) with company match, profit sharing, Paid Time Off, employee discount (FT & PT) Help people design the spaces they dream about At By the Yard, we build premium outdoor furniture designed to last for decades. As a Showroom Consultant, you will be part of a team that helps customers feel at home outdoors by guiding them through our products, answering their questions, and delivering a great experience every step of the way. This is not a commission-based role. We focus on relationships, not pressure. Many customers visit us after thinking about their purchase for years. They are looking for thoughtful support and guidance, not a sales pitch. What You'll Do Welcome customers to the showroom and help them choose products that fit their needs Answer phone calls and emails with professionalism, clarity, and care Share product knowledge and help customers feel confident about their choices Process quotes and orders, enter accurate customer information into our systems Keep the showroom clean, organized, and aligned with brand standards Support events, fairs, and trade shows as needed Assist with tasks that keep the team running smoothly, including shipping support and general showroom maintenance Assist drivers with completing enhanced deliveries as needed Requirements What You'll Bring One to three years of experience in retail, hospitality, or customer service Clear, friendly communication skills in person and over the phone Strong attention to detail and the ability to manage multiple tasks with care A proactive approach and a willingness to support your team wherever needed Familiarity with basic technology, including Microsoft Office Availability to work a retail schedule that includes evenings and Saturdays High school diploma or equivalent Why You'll Love Working Here Closed on Sundays as a part of our commitment to balance and family time A steady, people-first culture that values both growth and stability We support growth from within and provide paths for team members to take on more responsibility over time A hard-working, collaborative, and supportive team culture with hands-on mentoring and training The chance to make a lasting impact in customers' homes and lives Who We Are Since 1995, By the Yard has been creating outdoor furniture that stands the test of time. Our pieces are crafted in the Midwest using sustainable materials and built to be enjoyed for years to come. As a family-owned business, we believe in doing what is right for our customers, our team, and the environment. That means delivering quality you can count on, supporting a culture that values people, and taking care in everything we do. Learn more here. About us.

Responsibilities

Guide customers through premium outdoor furniture products to help them design their outdoor spaces. Handle professional communications via phone and email while processing quotes and maintaining showroom standards.