SUMMARY OF POSITION

This position is a key member of the Retail Operations in the day-to-day operations of the Merriman Campus Store, providing support for both physical retail kiosks and online sales platforms. This position is part of the cross-functional Retail Operations team, which includes the campus store, printing services, and the post office. The associate will be responsible for managing retail transactions, fulfilling online orders, providing outstanding customer service, and assisting with inventory management. Additionally, the role involves scheduling and coordinating campus kiosk events and collaborating with other departments to ensure smooth store operations. This fast-paced position requires adaptability, excellent customer service skills, and the ability to manage multiple tasks while interacting with a diverse customer base, including students, faculty, staff, and community members. Weekend and evening shifts will be required, especially during campus events. Cross-training will be provided to ensure a well-rounded understanding of all functions within the team.

EXPERIENCE AND QUALIFICATIONS

• High School Diploma or GED required
• Entry-level position, no prior work experience required

REQUIRED KNOWLEDGE OF

• Google Suite (email, calendar, drive, etc.)
• Microsoft Office Suite (Word, Excel, Power Point, etc.)

REQUIRED SKILLS IN

• Customer service
• Multi-tasking
• Organization
• Attention to detail

REQUIRED ABILITIES

• Ability to work with constant interruptions
• Ability to learn and master new technologies
• Ability to to maintain confidentiality
  

  - Ability to work within a team as well as be self-directed

Please refer the Job description for details