ABOUT US

Craft Greenery Cannabis is a 19+ boutique dispensary located in the vibrant Joyce-Collingwood neighbourhood of Vancouver, BC. Open daily from 10am to 11pm, we are a relatively new business approaching our 2-year milestone, specializing in a thoughtfully curated selection of high-quality, locally sourced cannabis products.
We take pride in building strong vendor relationships with BC producers to secure exclusive products, gain insights into upcoming offerings, and stay informed on industry developments.
Founded by two dedicated entrepreneurs after years of meticulous planning, our small, passionate team creates an environment that encourages initiative, personal growth, and professional development. With a strong reputation for knowledgeable, friendly staff and a customer-focused experience (as highlighted in positive reviews on platforms like Yelp and local directories), we provide significant opportunities for career advancement and hands-on involvement in business expansion.
We adhere to the principles of the Ganjier assessment protocol, treating cannabis like fine wine through structured evaluation of appearance, aroma, flavor, and effects, and we champion a scent language-forward approach to guide customers in discovering products that align with their preferences and wellness goals.

JOB SUMMARY

We are seeking enthusiastic Retail Specialists to join our floor team at Craft Greenery Cannabis, with opportunities for both full-time and part-time positions. Part-time roles have the potential to transition to full-time based on demonstrated performance, initiative, and commitment to growth. In this role, you will provide exceptional customer service, educate customers on our products using a scent-forward lens, and contribute to a positive, dynamic store environment that fosters personal and professional development.
Ideal candidates have experience with Greenline POS, a passion for cannabis, and a desire to grow within the industry. You will work under the guidance of the Retail Manager and Assistant Manager, collaborating with the team to support sales goals and industry engagement, with a clean driving record for delivery tasks.

CUSTOMER SERVICE AND PRODUCT KNOWLEDGE

• Greet customers warmly, verify IDs for 19+ compliance, and guide them through our curated selection using the Ganjier protocol and scent language to describe aromas, effects, and pairings for a personalized shopping experience.
• Maintain deep product knowledge by sampling and testing products (supported by staff discounts to encourage exploration) to provide authentic, experience-based recommendations.
• Conduct regular product homework, sharing personal reviews and detailed descriptions with peers to enhance team knowledge and elevate customer interactions.
• Handle customer inquiries, resolve concerns, and maintain a welcoming atmosphere that reflects our community-focused values in the Joyce-Collingwood neighbourhood.

QUALIFICATIONS

• Prior experience in retail, preferably in cannabis, alcohol, or luxury goods, with familiarity in Greenline POS/Cova POS or similar systems.
• Genuine passion for the cannabis industry, with knowledge of strains, terpenes, and assessment methods like the Ganjier protocol, and a commitment to experiential product knowledge.
• Strong interpersonal skills to build authentic connections, with an ability to communicate complex information simply and engagingly.
• Enthusiasm for taking initiative and pursuing personal and professional growth in an opportunity-rich environment.
• Background or interest in holistic healing, marketing, social media, e-commerce, or wellness products is highly valued.
• Willingness to engage in industry initiatives to contribute to Craft Greenery’s reputation and growth.

REQUIREMENTS

• Must be 19+ with the ability to verify customer IDs accurately and responsibly.
• Valid driver’s license with a clean driving record for delivery tasks.
• Entrepreneurial mindset: Eager to take initiative, gain comprehensive business knowledge, and contribute to growth rather than just collecting a wage.
• Commitment to personal and professional development, with a desire to advance within a growing company that leads industry evolution, including potential transition from part-time to full-time roles.
• Ability to adapt to rapid changes in regulations, trends, and product offerings while maintaining operational excellence.
• Self-starter capable of independent research, staying current on news, and upholding in-depth product expertise through sampling and testing.
• Understanding of the Joyce-Collingwood neighbourhood demographics and a passion for community engagement.
• Willingness to engage with BC producers and industry stakeholders to support vendor relationships and industry growth.
• Selling It Right certificate.

HIRING OBJECTIVE

We are a 19+ storefront seeking enthusiastic Retail Specialists to enhance our reputation for expert, friendly service in an environment that fosters initiative, personal growth, and professional development. This role is ideal for individuals passionate about delivering knowledge-driven customer experiences and contributing to the cannabis industry’s growth through a boutique setting known for its curated selections and strong vendor partnerships, with opportunities for part-time staff to transition to full-time based on performance.