Retail Specialist | Casual

at  DJI STORE PTY LTD

Are you passionate about innovation, drones, and photography?
Do you love working with people and thrive in fast-paced environments?
Then D1 is the perfect launchpad for you!

ABOUT D1

D1 Store stands uniquely as Australia’s First and Only Authorised Retail Store. Since 2017, we’ve opened up 8 Stores (including 2 Flagships) across Australia and are rapidly expanding! We don’t just sell, we also offer exclusive services such as trade-ins, rentals, maintenance & training.
Our success has been driven by our unrivaled customer service, product knowledge, and ethos where we’ll always find a solution to a problem! We’re looking for driven staff to join our stores and help us achieve our vision of becoming the only destination for DJI in Australia!

YOUR ROLE WITH US

As a product specialist, your role is fun, challenging and exciting.
You’ll be placed on our show floor where you’ll mostly engage with our customers face to face but will deal with the occasional phone call and email. Your responsibility will be to ensure you make the most of every sales opportunity, and provide tailored solutions to the customer’s needs whilst keeping the showfloor neat & presentable!

KEY RESPONSIBILITIES

• Achieving store based KPIs.
• Deliver exceptional customer service whilst juggling multiple tasks or customers.
• In-Depth product Knowledge of DJI Products & Services (not necessary at the beginning!)
• Be able to demonstrate the different products on offer including test flying the drone.
• Assisting in our New Pilot Experience Training sessions hosted on Thursday Nights.
• Answering emails & phone calls.
• Assist customers setting up their drone for the first time & troubleshooting common issues.
• Embrace our core values of being customer oriented, driven and seek continuous improvement.