Retail Store Associate at Mayfield Dairy

Athens, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

28 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, Product Knowledge, Inventory Management, Communication, Teamwork, Problem Solving, Arithmetic, Safety Procedures, Sanitation Procedures

Industry

Dairy Product Manufacturing

Description

General Purpose Provide excellent customer service, assisting customers with their inquiries and purchases, and ensuring the store is well-maintained, clean, and organized. Promote a welcoming and friendly atmosphere. Job Duties and ResponsibilitIes * Greet customers in a friendly and welcoming manner, and provide assistance with their shopping needs. Answer customer questions, provide product information, and offer suggestions or recommendations as needed * Process customer purchases, handle cash and credit card transactions accurately, and operate the cash register or point-of-sale system efficiently * Acquire an understanding of the products sold in the store. Stay up-to-date with new arrivals, promotions, and special offers to effectively assist customers in finding the right products * Handle customer complaints and concerns professionally and escalate issues to the store manager if necessary, aiming to achieve a satisfactory resolution * Stock, rotate, and organize shelves and displays; ensure that products are properly labeled and priced * Keep store looking clean and organized; perform daily assigned cleaning jobs * Help monitor inventory levels and notify supervisor when products need to be replenished or reordered. Assist in regular inventory counts * Be vigilant for shoplifting or fraudulent activities and report any suspicious behavior or incidents to the store security or management * Answer incoming calls * Complete shipping activities (e.g., UPS) * The Creamery: cut cheese samples, variety bags, and cheese trays; bag curd in wrap area; bag candy; scoop ice cream * Alban’s: load and unload customer vehicles; load/unload freight trucks; fill propane tanks * Follow all safety and sanitation procedures * The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required Qualifications Education and Experience * High school diploma or equivalent preferred * 0 to 1 year of retail, customer service, or related experience * Certification and/or License – may be required during course of employment Knowledge, Skills, and Abilities * Strong customer service skills * Able to complete basic arithmetic, such as addition, subtraction, multiplication, and division * Able to handle cash transactions accurately * Able to respond courteously and efficiently to inquiries, complaints, and requests * Able to project a professional image * Able to communicate clearly and effectively * Able to work in a team-oriented environment * Familiarity with food safety regulations and practices to maintain a clean and hygienic work environment * Must be able to read, write and speak English An Equal Opportunity Employer including Disabled/Veterans

Responsibilities

The primary role involves delivering excellent customer service by assisting patrons with inquiries and purchases while maintaining a clean, organized, and welcoming store atmosphere. Key duties include processing transactions, stocking merchandise, and performing specialized tasks related to the store's specific offerings like cheese and ice cream.