Retail Store Keyholder at Peltz Shoes

Sarasota, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

19.0

Posted On

16 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales leadership, Customer service, Team mentoring, Inventory management, Cash handling, POS systems, Store security, Merchandising, Upselling, Problem-solving, Time management, Communication, Staff training, Organizational skills, Adaptability, Leadership

Industry

Retail

Description

Description Job Title: Keyholder Position Overview: We are seeking a motivated and results-driven Keyholder to join our team. As the top salesperson in the store, the Keyholder will lead by example, ensuring exceptional customer service while driving sales. In addition to being a sales leader, the Keyholder will assist with opening and closing procedures, store security, and day-to-day operations. This role is ideal for someone with a passion for sales, customer service, and leadership who is eager to make an impact on the store’s success. Responsibilities: Customer Sales & Service: Lead by example in delivering outstanding customer service, ensuring every customer has a positive shopping experience. Engage customers to drive sales and recommend products tailored to their needs. Sales Leadership: Take the lead in achieving and surpassing sales goals. Use product knowledge and sales techniques to promote merchandise and increase store sales. Store Opening and Closing: Assist with opening and closing the store, following all security protocols to ensure a safe and secure environment for staff and customers. Team Support & Mentoring: Act as a role model for staff, providing guidance and support to help them meet their sales targets and provide top-notch customer service. Staff Training: Mentor new employees on effective sales strategies, product knowledge, and customer service techniques to ensure a consistent store experience. Store Presentation: Maintain a clean, organized, and welcoming store environment. Ensure that merchandise is well-stocked, displays are neat, and product availability is high. Customer Engagement: Build relationships with customers, addressing inquiries and concerns, and ensuring repeat business through personalized service. Inventory Management: Assist with inventory control, including receiving shipments, restocking merchandise, and performing inventory counts. Cash Handling: Perform cashier duties, accurately processing transactions and managing the register, including handling cash, credit, and other payment methods. Security Measures: Help ensure the security of the store, including managing keys, alarms, and overseeing opening and closing procedures. We Offer: Competitive pay with performance-based incentives Opportunities for growth and advancement within the company A supportive, dynamic, and customer-focused work environment If you are a passionate salesperson with a strong commitment to customer service and a proven track record in driving sales, we encourage you to apply for the Keyholder position and become an integral part of our team. Requirements Qualifications: Education: High school diploma or equivalent. Additional coursework or education in retail management is a plus. Experience: Prior retail experience, preferably in a supervisory or keyholder role. Strong background in customer service and store operations. Skills: Leadership & Team Collaboration: Proven ability to lead, motivate, and inspire a team to achieve sales goals, while fostering a positive and supportive work environment. Communication & Customer Service: Strong verbal and written communication skills with a commitment to delivering exceptional customer service and resolving issues professionally. Sales Focus & Problem-Solving: Results-driven with the ability to exceed sales targets through effective merchandising, upselling, and strategic problem-solving. Organizational Skills: Exceptional attention to detail, managing store operations, inventory, and staff schedules efficiently in a fast-paced environment. Cash Handling & POS Systems: Proficient in cash handling and using point-of-sale (POS) systems to process transactions accurately and securely. Time Management & Adaptability: Ability to prioritize tasks and adapt quickly to changing priorities, ensuring deadlines are met while managing multiple responsibilities. Training & Development: Skilled in mentoring and training new staff on store procedures, product knowledge, and customer service best practices. Self-Starter & Reliability: Motivated, proactive, and dependable, with the ability to work independently and follow through on commitments. Critical Thinking & Dedication: Strong decision-making abilities, with a passion for retail and a dedication to achieving excellence in all aspects of sales and service. Physical Requirements: Ability to lift and carry up to 50 pounds. Ability to stand, walk, and move around the store for extended periods. Work Availability: Must be available to work a flexible schedule, including weekends, evenings, and holidays as required by business needs. Must be able to work 35-45 hours per week, depending on store needs.

Responsibilities

The Keyholder leads by example in driving sales and delivering exceptional customer service while mentoring staff. They are also responsible for daily store operations, including opening and closing procedures, inventory management, and security.