Summary:

As a Retail Store Manager in Coolangatta, Queensland, you will play a pivotal role in driving the success of our retail operations. You will be responsible for overseeing daily store activities, ensuring exceptional customer service, and leading a team to achieve sales targets. Your leadership will be crucial in creating a positive shopping experience and maintaining the store’s standards, ultimately contributing to the overall growth of the business.

Responsibilities:

• Lead and motivate the store team to achieve sales targets and deliver outstanding customer service.
• Manage daily operations, including inventory management, merchandising, and staff scheduling.
• Develop and implement effective sales strategies to enhance store performance.
• Monitor and analyse sales performance, providing regular reports to senior management.
• Ensure compliance with company policies and procedures, including health and safety regulations.
• Train, mentor, and develop team members to foster a high-performance culture.
• Handle customer inquiries and resolve issues to maintain customer satisfaction.
• Maintain visual merchandising standards to enhance the shopping experience.

Qualifications:

• Proven experience as a Retail Store Manager or in a similar managerial role.
• Strong understanding of retail management principles and practices.
• Excellent leadership and team management skills.
• Ability to analyse sales data and make informed decisions.
• Outstanding communication and interpersonal skills.
• Proficient in using retail management software and Microsoft Office Suite.
• Flexibility to work varied hours, including weekends and holidays.

Make Your Mark in Retail – Become a Lovisa Store Manager

Are you a passionate, fashion-forward leader ready to take charge and drive results? At Lovisa, we’re on the lookout for an inspiring Store Manager to lead a high-energy team and deliver exceptional customer experiences. If you thrive in a fast-paced environment and are ready to make a real impact – this is your opportunity to shine.

Who We Are

At Lovisa, we’re redefining the world of jewellery – making it stylish, affordable, and accessible. With 150+ new styles landing in-store each week, we stay ahead of the trends and empower our customers to feel fabulous every day.

As a rapidly growing global brand, we’re creating incredible opportunities for passionate individuals looking to build a career in fashion retail and contribute to something bigger.

What’s In It for You?

• Career Growth
• With stores opening globally, Lovisa offers endless opportunities to grow – whether you’re stepping up in-store or exploring international pathways.
• Birthday Leave
• Celebrate YOU with a paid day off on your birthday – it's our gift to you.
• Team Member Perks
• Enjoy discounts on our stunning jewellery, access to exclusive competitions, and rewards recognising your amazing work.
• World-Class Training
• We’ll set you up for success with hands-on training in retail, customer service – and even ear and body piercing.
• Supportive Culture
• Lead a passionate, dynamic team in a fun and collaborative environment where we succeed together.

What We’re Looking For

We're after a confident and enthusiastic leader who loves fashion, thrives on coaching others, and brings energy and drive to everything they do.

You’ll Bring:

• Leadership with Style
• You’re fashion-focused with a strong ability to inspire and motivate your team to deliver on-trend customer experiences.
• A Can-Do Attitude
• You're confident managing operations, driving results, and creating a positive team culture through action and example.
• Customer First Mindset
• You go above and beyond to create unforgettable in-store experiences where every customer feels seen, supported, and stylish.
• Drive to Succeed
• You thrive on achieving sales targets, creating an engaging store atmosphere, and leading your team to success.

Your Role

As a Store Manager, you’ll be responsible for leading and developing your team, delivering sales results, and creating a vibrant, customer-focused environment.

Key Responsibilities:

• Inspire and coach your team to deliver exceptional customer experiences that reflect our brand values.
• Drive store performance by achieving sales targets and KPIs while keeping the store atmosphere fun and energetic.
• Lead day-to-day operations and ensure stock is beautifully presented and well-managed – always on-brand and on-point.
• Champion Lovisa’s 10 + 1 Culture Commitments and foster a strong team connection.
• Provide ongoing development and training to elevate your team's skills and confidence.
• Maintain visual excellence with engaging merchandising that showcases the latest jewellery trends and captures customer attention.

Join a Global Movement

At Lovisa, diversity is our strength. We’re committed to building a team as bold, creative, and unique as our customers. Whether you're from across the street or across the globe, we want you to bring your full self to work – because that’s what makes Lovisa shine.

Ready to Step Up?

Lead with confidence, sparkle with passion, and be part of a growing brand where your leadership makes a real impact.

Apply now to join the Lovisa team and take the next exciting step in your retail career.Summary:

As a Retail Store Manager in Coolangatta, Queensland, you will play a pivotal role in driving the success of our retail operations. You will be responsible for overseeing daily store activities, ensuring exceptional customer service, and leading a team to achieve sales targets. Your leadership will be crucial in creating a positive shopping experience and maintaining the store’s standards, ultimately contributing to the overall growth of the business.

Responsibilities:

• Lead and motivate the store team to achieve sales targets and deliver outstanding customer service.
• Manage daily operations, including inventory management, merchandising, and staff scheduling.
• Develop and implement effective sales strategies to enhance store performance.
• Monitor and analyse sales performance, providing regular reports to senior management.
• Ensure compliance with company policies and procedures, including health and safety regulations.
• Train, mentor, and develop team members to foster a high-performance culture.
• Handle customer inquiries and resolve issues to maintain customer satisfaction.
• Maintain visual merchandising standards to enhance the shopping experience.

Qualifications:

• Proven experience as a Retail Store Manager or in a similar managerial role.
• Strong understanding of retail management principles and practices.
• Excellent leadership and team management skills.
• Ability to analyse sales data and make informed decisions.
• Outstanding communication and interpersonal skills.
• Proficient in using retail management software and Microsoft Office Suite.
• Flexibility to work varied hours, including weekends and holidays.
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