We’re seeking a Retail Store Manager to join us at PARK Distillery! PARK is a backcountry lodge-inspired craft distillery in the heart of Downtown Banff. Our menu features campfire-inspired cuisine & wood-fired rotisserie specialties served alongside our award-winning spirits. We are the ONLY distillery located in a Canadian National Park. Our spirits are like no other in the world, because there is no other place in the world like Banff. Want to know more? Check us out here: banffcollective.com/park-distillery

• Oversee all aspects of the Park Distillery retail store’s daily operations, both in-store and behind the scenes
• Maintain regular contact with guests and staff, ensuring excellent communication and service
• Recruit, hire, train, supervise, staff, and schedule the retail team
• Organize and coordinate the daily distillery tour program as required
• Liaise with the Banff Christmas Market team to support operations and collaboration
• Ensure the team consistently delivers excellent guest service while fostering a positive employee experience and strong team culture
• Lead by example, demonstrating commitment to the Park Distillery brand
• Complete monthly inventory reconciliation counts and maintain organization of the retail room
• Act as the main contact for retail and online store inquiries
• Prepare for and attend weekly planning meetings