The Retail Store Manager will oversee the daily operations of bookstore, ensuring exceptional customer service, efficient operations, and achievement of sales targets. This role requires a passionate leader with strong retail management experience, ideally within the books, education, or lifestyle sector.

CUSTOMER EXPERIENCE

• Deliver excellent customer service and ensure staff uphold service standards.
• Build relationships with schools, nurseries, and parents to drive loyalty and repeat business.
• Handle escalated customer issues professionally and promptly.

QUALIFICATIONS & SKILLS

• Bachelor’s degree in Business, Retail Management, or related field (preferred).
• 5+ years retail management experience (books, lifestyle, or education sector advantageous).
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficient in POS systems, MS Office, and inventory software.
• Passion for books, children’s education, and literacy promotion.
• Ability to multitask, problem-solve, and thrive in a fast-paced environment.
  Job Type: Full-time
  Pay: AED4,000.00 - AED6,000.00 per month

Experience:

• Retail Store Manager: 3 years (Required)