JOB DESCRIPTION

Detail Garage is the ultimate destination for car care, professional auto detailing supplies, equipment, and accessories. Detail Garage was founded with the goal of providing auto enthusiasts with the highest quality car care products on the market today. Detail Garage stores bring together the perfect blend of products, tools, accessories, and education combined with passionate people that show the world how to shine.
As a Store Manager at Detail Garage, you will be responsible for exceeding customer expectations by delivering exceptional customer service, providing in depth product knowledge, and creating an awesome brand experience for our customers. The ideal candidate will have the ability to manage the daily operations of a retail store including marketing, inventory management, customer service, and the onboarding and training of new employees. Our Store Manager will be an effective leader with excellent communication skills, strong decision making abilities, and is able to excel in a fast paced, multi-tasking environment while meeting sales goals and maximizing profitability.

SKILLS AND EXPERIENCE

• Minimum of 3-5 years of supervisory experience in retail or service related industry.
• Outgoing personality and ability to engage with others.
• Demonstrated ability to achieve individual selling goals as well as train employees to be effective sales people.
• Exceptional interpersonal, communication and customer service skills.
• Strong personal leadership skills and desire to succeed.
• Ability to deal with problem situations in a professional manner.
• Ability to multi-task in a fast paced environment.
• Schedule flexibility with the ability to work nights, weekends, and some holidays
• Ability to move about in a store including standing, walking, bending, kneeling, stooping, climbing ladders and step stools, carrying, bending, stretching, twisting, and lifting objects up to 50 pounds.
• Fluency in a second language is a plus.

• Provide excellent customer service, display expert product knowledge, and offer an unforgettable shopping experience.
• Possess a strong drive, ambition, and passion for achievement of sales objectives.
• Build the store business and brand awareness through Marketing and Social Media.
• Hire, onboard and train new employees.
• Oversee all aspects of Inventory Management.
• Ensure adherence to health and safety regulations
• Communicate professionally with customers, associates and corporate partners.
• Support company and management initiatives and direction while ensuring adherence to policies and procedures.
• Prioritize tasks with an attention to detail while ensuring a customer first focus.
• Maintain merchandise presentation and housekeeping standards.
• Ensure Loss Prevention awareness to protect the store from internal and external shortages.
• Represent Detail Garage with integrity and honesty in all interactions with associates and customers. Safeguard confidential information, cash and credit card information, and merchandise.