ABOUT THE ROLE:

As a Store Manager at Sussan Highpoint, you’ll play a pivotal role in achieving sales targets, managing daily operations and delivering exceptional customer experiences. You’ll lead by example, mentor and coach your team and ensure operational excellence across stock management, visual merchandising and compliance.
If you thrive in a fast-paced environment, possess strong leadership skills and have a customer-first mindset, this is your chance to make a real impact!

AS STORE MANAGER, YOUR ROLE INVOLVES:

• Lead, mentor, and develop a high-performing store team to achieve sales targets and deliver exceptional customer experiences.
• Oversee and implement effective stock management practices and execute visual merchandising standards that align with the brand’s direction.
• Manage all store administrative tasks, including payroll, banking, and creating efficient rosters.
• Recruit, onboard, and train team members while cultivating a positive and supportive work environment.
• Handle customer complaints and inquiries, ensuring excellent service and building lasting customer relationships.
• Maintain compliance with company policies and procedures to ensure smooth and efficient store operations.