Retail Store Manager, Los Angeles at Cozey

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

10 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Leadership, Team Coordination, Customer Experience, Sales Targets, Data Analysis, Training, Coaching, Problem Solving, Organization, Communication, Motivation, Interior Design, Retail Innovation, Hospitality

Industry

Furniture and Home Furnishings Manufacturing

Description

The mission of the Store Manager at Cozey As a Cozey Store Manager, you are responsible for the visual appeal and operational excellence of the store. This is a hands-on leadership role reporting to the Director of Marketing & Retail that blends people management, operational excellence, and customer experience. You will drive daily store performance, maintain world-class standards, and ensure that our physical retail experience aligns with Cozey’s brand values and business objectives. What you'll be doing Operational Leadership & Performance Oversee day-to-day operations, including scheduling, team coordination, floor set refreshes, and upkeep of store presentation. Maintain accurate inventory and coordinate shipments for layout updates or transfers. Manage store budget and expenses while keeping supplies and services (cleaning, maintenance) in check. Establish and evolve simple, effective SOPs that keep everything moving intuitively. Track and report daily sales and performance metrics to HQ, ensuring alignment and clarity. Lead the team in delivering on Cozey’s sales targets by driving a customer-first mindset, effective floor coverage, and active selling strategies. Analyze sales data regularly to identify opportunities, adjust tactics, and implement actionable strategies that support conversion and average transaction growth. Customer Experience & Brand Elevation Ensure every customer interaction feels inviting, supportive, and tailored—whether it’s quick advice or a full consultation. Train your team to master Cozey product knowledge and deliver on our easy possibilities promise. Collect and share real-time customer and team feedback to help HQ continuously improve. Team Building & Culture Recruit, onboard, and coach ambassadors to grow into confident, customer-first professionals. Motivate daily, give constructive feedback, and guide team members through their learning. What We’re Looking For 3–5+ years in a store leadership role with strong operational, team building, and customer service experience. A builder and doer—you love making systems better, solving problems, and rolling up your sleeves to get it done. Obsessed with organization, structure, and keeping operations humming. Comfortable with data and dashboards—you use numbers to coach, plan, and improve. A natural communicator and motivator, equally skilled at training, listening, and energizing a team. Passionate about interior design, retail innovation, and hospitality. What We Offer Competitive salary dependent upon experience Bonus program Generous paid time off Comprehensive benefits package Dynamic and inclusive work culture Opportunity for career growth and development within a fast-growing start-up

Responsibilities

The Store Manager is responsible for overseeing daily operations, maintaining store presentation, and driving sales performance. They will also lead the team in delivering exceptional customer experiences and managing inventory and budgets.