POSITION SUMMARY

Our Retail Store Managers directly supervise and coordinate all employees in the retail store; perform management functions such as purchasing, budgeting, accounting, and personnel work.

POSITION QUALIFICATIONS:

• Excellent written and verbal communication skills
• Ability to take care of the customers’ needs while following company procedures
• Ability to make critical decisions while following company procedures
• Ability to allocate authority and/or task responsibility to appropriate people.
• Ability to influence others to perform their jobs effectively and be responsible for making decisions
• Ability to find a solution for or to deal proactively with work-related problems.

• Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel
• Monitor work levels and review performance
• Recommend personnel actions, such as hires, promotions, discharges, and discipline.
• Conduct or arrange for employee training
• Compile personnel records, such as time and production records, test results, etc. as required.
• Greet customers and ascertain customer needs/desires
• Explain and obtain approval from customers for unexpected repairs
• Answer telephones
• Look up items on computer
• Enter orders
• Prepare estimates
• Compute sales prices, total purchases, and process payments
• Maintain knowledge of current promotions, policies regarding payment, exchanges, and returns, and security practices
• Inventory and requisition materials and supplies
• Meet with vendors and suppliers regarding service products
• Oversee completion of work, using equipment such as hand tools or gauges to verify compliance with standards