JOB OVERVIEW

We are seeking a dynamic and experienced Retail Store Manager to lead our team and drive the success of our retail operations. The ideal candidate will be responsible for overseeing daily store activities, ensuring exceptional customer service, and managing staff to achieve sales goals. This role requires a strong leader with a passion for retail and a commitment to developing their team.

SKILLS

• Proven experience in training development and team management within a retail environment.
• Strong sales management skills with the ability to drive results through effective strategies.
• Excellent phone etiquette for customer interactions and inquiries.
• Proficient in interviewing techniques to select the best candidates for the team.
• Exceptional customer service skills with a focus on creating positive shopping experiences.
• Ability to manage pricing strategies effectively while maintaining competitive edge.
• Familiarity with POS systems and cashiering processes is essential.
  If you are passionate about retail management and have the skills to lead a successful team, we encourage you to apply for this exciting opportunity as a Retail Store Manager!
  Job Types: Full-time, Permanent
  Pay: $44,886.00-$50,000.00 per year

Benefits:

• Casual dress
• Dental care
• Employee assistance program
• Flexible schedule
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Vision care

Application question(s):

• Do you have experience managing a sales team to consistently deliver outstanding customer experiences both internally (team) and externally (clients)?
• Do you have experience handling challenging customer situations while maintaining a positive store environment?
• Do you have a proven track record of driving measurable sales results in a retail environment?
• Are you able to work evenings and weekends as required in a fast-paced retail environment?
• Do you have experience implementing strategies to increase Units Per Transaction (UPT) in a retail setting?

Experience:

• Customer service: 1 year (preferred)

Language:

• French (preferred)

Work Location: In perso

• Oversee daily store operations, ensuring efficiency and effectiveness in all areas.
• Lead, train, and develop store staff to enhance their skills and performance.
• Manage sales strategies and implement promotional activities to maximize revenue.
• Ensure high standards of customer service are maintained at all times.
• Handle inventory management, including stock levels, pricing, and product displays.
• Conduct interviews and assist in the hiring process for new team members.
• Maintain accurate records of payroll, sales transactions, and employee performance.
• Utilize POS systems for transactions and ensure proper cashiering procedures are followed.
• Foster a positive work environment that encourages teamwork and collaboration.