We are looking for a skilled and experienced Retail Store Supervisor to join our team and take full charge of one of our high-performing stores in Howick. This is not your average franchise role, you will have the autonomy and responsibility to manage all aspects of the store’s operations, driving both growth and customer satisfaction.
The ideal candidate will demonstrate proven leadership, commercial acumen, and a hands-on management style.

Additional requirements:

• Strong leadership and decision-making skills
• Ability to work autonomously and manage full store operations
• Excellent communication and interpersonal abilities
• Flexibility to work across shifts, including weekends and evenings
• A clear drug test and clean police recor

KEY RESPONSIBILITIES:

• Store budgeting and execution of business strategies
• Product and supplier selection, purchasing, and pricing
• Inventory, stock, and supply management
• Marketing, advertising, merchandising, and promotional activity
• Daily cash handling, banking, and payroll oversight
• Recruitment, training, and supervision of store staff
• Customer service and issue resolution
• Compliance with health & safety, employment law, and food safety regulations

TO BE SUCCESSFUL IN THIS ROLE, YOU WILL HAVE:

• A relevant qualification at NZQF Level 4 or above (e.g., Retail Management, Business),

OR

• At least three years of relevant work experience, with at least one year in a management or supervisory role
• A combination of relevant qualifications and work experience will be an advantage

Additional requirements:

• Strong leadership and decision-making skills
• Ability to work autonomously and manage full store operations
• Excellent communication and interpersonal abilities
• Flexibility to work across shifts, including weekends and evenings
• A clear drug test and clean police record