Great retail leaders don't just hit targets. They build teams that want to hit them.

If you love the energy of retail, know how to bring the best out of people and get a genuine buzz from turning a customer conversation into a great result, we want to meet you.

PTC Phone Tech & Comm is looking for a Store Team Leader to take ownership of our Browns Plains location.

This isn't a role where you'll spend your day sitting out the back checking reports.

You'll be on the floor, leading from the front. Coaching your team. Talking to customers. Driving sales. Solving problems. Celebrating wins. Building capability. And creating a store people genuinely enjoy walking into, whether they're a customer or part of your team.

If you're already a great retail leader, or you're a high-performing Assistant Store Manager ready to prove you can run the show, this could be your opportunity.

Who is PTC?

Since 2009, PTC Phone Tech & Comm has grown into an Australian technology retailer with 80+ stores and more than 350 employees nationally.

We specialise in smart-device solutions, accessories, repairs and services, but what happens in our stores goes well beyond selling a phone case.

Our teams solve problems.

They help customers protect their technology, bring damaged devices back to life and find solutions that genuinely suit what they need.

And at Chermside, we're looking for a leader who can bring all of that together.

Your Store. Your Team. Your Results.

As our Store Team Leader, you'll take responsibility for the performance and day-to-day leadership of the store.

You'll:

• Lead, coach and develop your team to perform at their best
• Drive sales performance and create genuine accountability around KPIs
• Lead from the front and demonstrate what great customer engagement looks like
• Build a positive, energetic and performance-focused store culture
• Coach team members in sales, product knowledge, customer service and operational standards
• Recognise performance gaps early and take action to improve them
• Keep the team focused, motivated and clear on expectations
• Manage the day-to-day operation of the store
• Maintain strong standards across merchandising, stock, cash, security and compliance
• Work closely with your Area Manager and wider PTC team to deliver results
• Learn and support PTC's device repair offering as part of our broader customer experience

You do not need to arrive as a phone repair expert.

We can teach technology, products, systems and processes.

• What is much harder to teach is leadership, accountability, commercial drive and the ability to get people behind you.