JOB DESCRIPTION

Aramark are currently seeking a Retail Supervisor to join the team. You will report into the Retail manager assisting in the operation of our shop at Galway University Hospital.
This role will work 5 days over 7.

QUALIFICATIONS

Previous experience essential

• Coordinate daily Front of the House and Back of the House restaurant operations for UHG in the absence of the Retail Manager.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and work within Aramark’s Monthly “Innovate” programs.
• Organize and supervise shifts.
• Supporting Retail Manager daily.
• Day-to-day running of the floor management.
• Assist the Deli Supervisor in the Management of all the HACCP Records.
• Engage with Aramark monthly promotional specials.
• Ensure compliance with Aramark financial regulations.
• Monitoring and controlling stock levels. Ensuring correct stock rotation procedures are followed.
• Ensure health and safety procedures are adhered to in the restaurant in line with Aramark Policy.
• Organizing, leading, and motivating the restaurant team.
• Train and manage all Restaurant personnel and supervise/coordinate all related floor activities, demonstrating a can-do attitude.
• Providing timely and constructive feedback to all employees.
• Ensure all Aramark policies and procedures are followed.
• To maintain excellent working relationships with customers, clients, and the team.
• Responsible for cashing up/opening tills following Aramark’s Strick financial procedures.
• Any other reasonable duties as requested by the line Manager.