Retail Supervisor - Estero at Max Mara Fashion Group

Reggio Emilia, Emilia-Romagna, Italy -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Target Achievement, Cost Management, Brand Image Maintenance, Staff Performance Management, Customer Service, Staff Management, Task Assignment, Performance Monitoring, Training Activities, Resource Management, Digital Technology Adoption, Sustainable Development Practices, Client Relationship Management, Business Analysis, Tactical Response

Industry

Retail Apparel and Fashion

Description

Job Description The Retail Supervisor is responsible for managing all the sales outlet activities assigned to them. Guaranteeing that the quantitative objectives (budget, turnover, profitability) and qualitative objectives (Brand image) defined are achieved, in line with the Brand guidelines and company standards. The core responsibilities of the role include: 1) guaranteeing that quantitative and qualitative objectives of the reference stores are achieved in economic terms (budget, turnover, profitability) and in terms of the correct Brand image; 2) analyzing and conducting "diagnostic" studies to provide a rapid response (tactically) based on the specific needs and context of the stores, focusing on a long-term strategy. In the case of DOS (Directly Operated Stores) or Concessions, they are directly responsible for resources (people, costs, investments). Qualifications 1.01 Achieves business targets (budget, turnover, profitability) and promotes the growth of stores in its reference area, in compliance with company guidelines 1.02 Manages all costs consistently with the allocated budget 1.03 Maintains and improves the image of the points of sale, the performance of the staff, the products, guaranteeing the customer a level of service in line with company standards and the philosophy of the Brand 1.04 Manages and controls the staff of the POS in terms of selection, development and assignment of adequate tasks and targets, in accordance with the business objectives and performance expectations of the stores in the assigned area 1.05 Monitors ongoing activities in the stores, both proactively and reactively, in order to implement quick solutions that allow you to maintain in line with business objectives 1.06 Is responsible for enhancing staff knowledge through suitable training activities, such as: products, customers, sales techniques, coordination of store activities with the other touchpoints of the Brand 1.07 Manages, coordinates and controls the assigned resources (people, costs and investments) 1.08 Promotes the development of Role learning through proactive, team and digital activities, aimed at innovation and improving the effectiveness/efficiency of one's Responsibilities 1.09 Promotes, adopts and develops the use of digital technologies within its function in relation to both process management and in relations with internal and external interlocutors involved in the business 1.10 Adopts significant behaviors and promotes operational/cultural actions for Sustainable Development, understood as an interconnection of practices oriented towards the Care of the Environment, Business Processes and Organizational Community Additional Information Degree in Fashion Business or Economics; 1-2 years of proven experience in a similar role within the fashion industry; Proven client relationship management; Proficient in English (C1 level); Full availability to travel.

Responsibilities

The Retail Supervisor is tasked with managing all assigned sales outlet activities to ensure quantitative objectives like budget, turnover, and profitability, as well as qualitative objectives like Brand image, are achieved according to company standards. Key duties involve analyzing store performance to provide rapid tactical responses while focusing on long-term strategy, and direct responsibility for resources in Directly Operated Stores or Concessions.