POSITION SUMMARY

We are currently hiring a Retail Supervisor to support the day-to-day operations of our retail store. This role is ideal for a motivated, hands-on leader with strong customer service and sales experience. The Retail Supervisor plays a key role in ensuring operational excellence, leading a team of 10–15 staff, and contributing to the overall success of our store. This is a great opportunity for someone with prior retail or supervisory experience who is looking to grow within a dynamic and respected company.

QUALIFICATIONS

• Supervisory or leadership experience in retail or customer service
• Strong communication, problem-solving, and team management skills
• Ability to work independently and in a team setting
• Highly organized with multitasking capabilities
• Familiarity with social media and online store operations is an asset
• Comfortable in a fast-paced, customer-focused environment

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

• Standing for extended periods
• Bending, crouching, and lifting up to 50 lbs
• Exposure to cold environments
• Handling and working with various seafood products

• Supervise, coach, and support retail team members
• Assign tasks and ensure smooth daily store operations
• Ensure consistent weekend availability
• Deliver excellent customer service and drive sales
• Manage scheduling, staff coordination, and performance evaluations
• Oversee inventory control, product rotation, and restocking
• Operate POS systems and manage cash handling
• Handle customer inquiries and resolve complaints efficiently
• Prepare end-of-day reports and maintain store records
• Contribute to social media and e-commerce content when needed
• Maintain cleanliness and compliance with food safety regulations