Job Title: Sobell House Hospice Charity Retail Supervisor
Hours: 37.5 hours per week (over 5 days from Monday to Sunday)
Location: Bicester, Oxfordshire
Salary: £26,765 per annum

ABOUT US:

Sobell House is a hospice based on the Churchill Hospital site and is part of the Oxford University Hospitals NHS Foundation Trust. It is jointly funded by the NHS and Sobell House Hospice Charity. We offer specialist palliative care to those facing life threatening illness, death and bereavement in Oxfordshire. This encompasses physical, psychological, social and spiritual care and includes supporting their families and those close to them. We care for around 3,000 patients and their families every year. The Charity contributes funding towards the care provided at Sobell House and also entirely funds the transport service, bereavement support, social work team and chaplaincy service.

OUR TEAM VALUES:

Continuous Improvement: We have a ‘growth mentality’. We embrace feedback and positive change and are continually looking for improved ways of working.
Integrity: We are honest, transparent and accountable for our actions and outcomes.
Collaboration: We believe together is better. Working with colleagues, partners and our community to achieve more.
Impact: We aim to make a positive difference to the lives of others through our work.
Compassion: We treat ourselves and others with kindness, respect, empathy and care.

PLEASE NOTE: WE USE APPLICATION FORMS, NOT CVS!

Please review the detailed job Description and complete the Application form here: https://sobellhouse.org/job/retail-supervisor-bicester/
By using application forms, we offer a consistent way for applicants to give us the information we need. Candidates are selected for interview based on the examples and evidence provided in the form, which we match against the person specification in the role job description. The people who assess your application will not see your name, age, gender, or any other information that makes you identifiable.
If you need the Application Form in a different format, or adjustments to allow you to apply in a different way, please get in touch
Job Type: Full-time
Pay: £26,765.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme
• Life insurance
• Referral programme
• Sick pay

Licence/Certification:

• Right to work in the UK (required)

Work Location: In perso

We have a rare and exciting opportunity to join our Bicester store as a Retail Supervisor. As a key member of the retail team, you will work closely with the Shop Managers to maximise shop sales and promote the work of Sobell House Hospice (SHHC) in the local community.

• Shop Management: Support the management as required including being a key holder, keeping accurate records and ensuring normal standards are maintained in the managers absence.
• Drive Sales & Merchandising: Drive sales by managing stock donations, merchandise displays, and promoting our Gift Aid scheme.
• Customer Service: Deliver excellent customer service and respond professionally to enquiries
• Lead a Team: Support the management team to recruit, train, inspire and guide a dedicated team of staff and volunteers
• Community Engagement: Build and nurture relationships with supporters and the local community.
• Maintain Excellence: Uphold high shop standards and adhere to our retail processes to support Sobell House Hospice’s mission.

If you are passionate about circular economy, charity retail or have previously worked in customer-based environment, we would like to hear from you!